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Auto Repair
WeFix Auto Services & Tyre Change
Category: Auto Repair
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WeFix Auto Services & Tyre Change, , is an auto repair shop offering a comprehensive range of services. The company offers auto air conditioning service, auto electrical service, and general car repair and maintenance. They also provide engine rebuilding service, mechanic services, and oil change service. Additionally, the company offers radiator repair service, tire service, and operates as a transmission shop, addressing a wide array of automotive needs.
Customer Sentiment:
Overall customer sentiment for WeFix Auto Service appears to be largely positive, as indicated by the high average rating of 4.9 out of 5 stars across 241 reviews. Many customers express high satisfaction with the professionalism, knowledge, and efficiency of the team. Positive feedback frequently highlights the quality of repairs, clear communication, and timely service delivery. However, a significant minority of reviews express strong negative sentiment, citing issues with trust, unexpected price increases, and perceived new problems arising after service.
Service Quality:
Based on the provided reviews, WeFix Auto Service demonstrates strengths in diagnosing issues quickly, providing detailed explanations of necessary work, and completing repairs within reasonable timeframes. Customers appreciate the team's expertise in both mechanical and electrical services. Conversely, negative feedback points to inconsistencies in service quality, particularly concerning transparency in pricing and the resolution of issues that may arise post-service.
Common Themes:
Recurring positive themes include the professionalism and knowledge of the staff, effective communication, and the perception of reliable and efficient repairs. Several reviews specifically mention the affordability of services compared to competitors. Negative themes prominently feature concerns about trust, unexpected price changes, and the emergence of new problems after the vehicle has been serviced. Issues with staff attitude, particularly from management, are also mentioned in negative reviews.
Final Assessment:
WeFix Auto Service appears to be a business that generally provides high-quality and reliable service, as evidenced by the overwhelmingly positive average rating and numerous satisfied customers. Their strengths lie in technical expertise, efficient service, and clear communication for many clients. However, the presence of strongly negative reviews highlighting issues with trust, pricing transparency, and post-service problems indicates potential inconsistencies in service delivery or customer experience. While the majority of customers seem to have positive interactions, prospective clients should be aware of the reported negative experiences and consider discussing pricing and potential outcomes thoroughly before proceeding with service.
Had a fantastic experience at Wefix Auto Service with my BMW! The team was extremely professional and thorough, ensuring every detail was addressed. They explained the repairs clearly and got my car back to me in great condition, all within a reasonable time frame. It’s rare to find such dependable service, and I’m glad I chose them. Highly recommend Wefix Auto Service for anyone needing top-notch car care.
Had a good experience with wefix, from the moment you enter the garage you can feel it you are in the right place for your car thanks to everyone starting from the receptionist to mechanicals special thanks to Hannan. my favorite garage from now onwards.
I had a great experience with WeFix Auto Service. They are true professionals, specializing in both mechanical and electrical work. The team is knowledgeable and takes the time to educate you on technical issues while offering cost-effective solutions. Most importantly, they are a trusted and reliable workshop. I found it very easy to work with them, and I look forward to using their services again. Thank you!
I recently took my Infiniti QX70 to WeFix, and I’m very satisfied with the service. The team was professional, knowledgeable, and diagnosed the issue quickly. They kept me updated throughout the process, and my car is running perfectly now. Highly recommend WeFix for reliable and efficient auto repairs.
I recently took my Mercedes to Wefix Auto Service for a major service and some repairs, and I couldn’t be happier with the experience. From start to finish, the team was professional, trustworthy, and incredibly helpful. They provided a detailed explanation of the work that needed to be done and kept me informed throughout the process. Not only was the service top-notch, but their pricing was also very affordable compared to other service centers. I was particularly impressed by their timely delivery—everything was completed on schedule without any delays. It’s refreshing to find an auto service that combines quality, affordability, and reliability so well. I highly recommend Wefix Auto Service to anyone looking for a dependable place to service their vehicle. I will definitely be coming back for future maintenance!
No trust, no professionalism. My car, BMW, had an oil leak. I took it to the garage (We fix) to receive a quote from them for approximately 6,500 dirhams. I agreed despite the shock of the price. When I went to pick up my car, I was surprised that the quote jumped to 7,500 dirhams without informing me. When I tested the car, I felt something was wrong and the car was shaking. They insisted that nothing was wrong. I was not convinced but I drove home and on the way the car stopped completely. I sent the car back to them by recovery. They did not take responsibility and considered this is a new issue that needs to be fixed for additional payment. I refused to pay any additional money for the service. I got the car back to find several new faults, including the engine cover and the trunk, and in less than a month later the car started shaking again. Since then, almost every month after this experience, a new issue appears in my car and it requires work. My car was amazing with no major issue until I used (we fix) services. I have documents/photos/ and bill to prove all the above
The worst service ever seen in my life.
Lying from the beginning.
All the concerne is to get the car in the garage the they charge you.
I don't recommend at all.
Very bad attitude from the indian calling himself "manager" so rude and unprofessional at all.
Dealing with them is a huge mistake...!!!
Unsatasfied bad
Very rude manager and receptionist imagine the rest, they will sale you by two prices , and very expensive spare parts + not respecting the client at all , I will never recommend it to someone.
Worst garage! If you want to keep coming back to fix your cars, choose them!
They would change your part without ask your approval beforehand, saying that it is small amount of money so they would just change and let you know afterwards…
My car after being sent to them became worse and their reason is because it is an old car so I have to dealt with that!