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Air Conditioning Repair
We Fix UAE | #1 Dubai Maintenance, Fitout & Renovation Company | AC Repair & AC Installation, Handym...
Category: Motorcycle Repair
POWERSHIFT MOTORSPORTS is a business that offers a range of services. The company offers motorcycle...
Category: Auto Repair
Audi Dubai Service Center - Al Nabooda Automobiles LLC provides comprehensive car repair and mainten...
Category: Other Repairs
I Service Any Car, , is a car repair and maintenance service. The company offers a comprehensive ran...
Category: Tire Repair
TYREPLUS HB & Al Shami Auto Tyres Branch is a business specializing in tire services and automotive...
Category: Auto Repair
Profix Auto Care Garage is a comprehensive automotive service provider. The company offers a wide ra...
We Fix UAE, operating under the business name We Fix UAE, is a comprehensive service provider in Dubai. The company offers a wide range of services including property maintenance, air conditioning repair and installation, and air duct cleaning. They also function as a construction and maintenance office, providing expertise in electrical work, plumbing, and painting. We Fix UAE offers handyman services, catering to various repair and odd jobs. Their services extend to HVAC contracting and office refurbishment, making them a versatile solution for both residential and commercial needs.
Customer Sentiment:
Overall customer sentiment appears overwhelmingly positive, as indicated by the high average rating of 4.9 out of 5 across 451 reviews. Many customers express high levels of satisfaction with the quality of work, professionalism, and efficiency of the service provided. Specific team members are frequently praised for their expertise and pleasant demeanor.
Service Quality:
Based on the provided reviews, the business consistently delivers high-quality work, particularly in areas like wall repair, painting, and balcony renovations. Customers highlight the cleanliness of the work, the professionalism of the teams, and the ability to complete jobs on time. The company is also commended for its communication and effort in ensuring customer satisfaction.
Common Themes:
Positive themes include professional and skilled staff, high-quality workmanship, timely completion of projects, and effective communication. Negative themes, although less frequent based on the overall rating, include issues with appointment scheduling, communication breakdowns regarding necessary documentation, and instances where follow-up service or problem resolution was not handled satisfactorily. There are also mentions of perceived unprofessionalism in handling emergency calls and resolving recurring issues.
Final Assessment:
Considering the high volume of reviews and the exceptional average rating, the business generally delivers high-quality and reliable service. The positive feedback significantly outweighs the negative comments, suggesting that the issues raised are likely isolated incidents rather than systemic problems. While there are areas for improvement, particularly in communication regarding documentation and handling of emergency or follow-up situations, the overall pattern indicates a strong track record of customer satisfaction and professional service delivery. The business appears to be a trustworthy option for property maintenance and related services.
Doesn’t respect appointment timing for new customers even if emergency
Faisal and israfil did a great job fixing my wall and paint. They were quick and efficient. Would 100% recommend
I verry happy for the work - very clean -. Very professional-. And Daniel is very good and polite
Osman and Amer they’re a very professional worker who produces high-quality work. I also want to thank Jessy for his assistance. They are all very nice guys and experts in their field.
They refused to solve the problem... although the problem is not global..change the gasket on the water tank..
Unfortunately, very unprofessional Company. I called him in the morning for an emergency for electrical problem. The lady answered. I told her what was my issue was she said somebody will contact me nobody have it took six hours for me to call back again. Nobody answers the phone and when I send a message Saying that I will make a review somehow if somebody called and they said to me Everyone’s busy nobody can help you very disappointing Company I would not refer it to anybody else
We reached out to WeFix to schedule an appointment, emphasizing that we’re traveling soon and that the upcoming Saturday would be the best option. I specifically requested that all necessary documents be submitted on time so facility management could issue a work permit. They assured me everything had been handed over, but when I followed up with management, I found that crucial documents were missing. This means they misled me because they told me everything was handed over and that it was facility management not coming back to them....
We are disappointed considering we had a better experience in the past.
Wefix did our balcony revamp and their job was excellent! We were extremely happy with the team: Jayzon, Sarfaraj and Marlon, and super happy with the result. We love our balcony they made it a very cozy place. The team were very professional, knew what they were doing and finished the job on time
Wefix is really great company!! The team was always on time, always in touch, always care if we happy with the result, and they really put a lot of effort to compete the work perfectly!!! We’ve done with them straightening and painting the walls in our apartment, and now our walls are perfect! As they promised! Thank you very much for your work and service! And big thanks to Joyce, Taffiq, Singh, Nabeel, Ghulam!!!
When u pay them first time when the AC get damage again which they said if it damage again we will fix it specially if it's not long time when I called them they said we have to clean it again and u should pay we can't don't anything