Sharmax Motors - Motorcycles, Buggy, Quad bikes and Golf Cart Shop

46PH+7MX - Al Quoz - Dubai

S
Business Listing

Motorcycle Repair

Boat Repair Motorcycle Repair

Sharmax Motors - Motorcycles, Buggy, Quad bikes and Golf Cart Shop

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About Sharmax Motors - Motorcycles, Buggy, Quad bikes and Golf Cart Shop

Sharmax Motors is a business offering a range of vehicles and related services. The company offers motorcycles, buggies, quad bikes, and golf carts. As a motorcycle shop and dealer, they provide sales and potentially maintenance for motorcycles. They also function as an ATV dealer, offering all-terrain vehicles. Their services extend to being a boat dealer, suggesting the sale of watercraft. Furthermore, they are a golf cart dealer, providing these vehicles for various uses. The mention of an off-road race track business indicates they may also offer access to or services related to off-road riding facilities.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the overall average rating of 4.3 out of 5 from 429 reviews, customer sentiment appears to be mixed, leaning towards positive in sales interactions but significantly negative regarding after-sales service and maintenance. While initial purchase experiences are often praised, the subsequent support and reliability of the products and services are major areas of concern.
Service Quality:
Sales experiences are frequently highlighted as positive, with specific employees like Allie and Yazid receiving commendation for their helpfulness, knowledge, and professionalism. The purchasing process is often described as smooth and efficient. However, the quality of maintenance and repair services is consistently criticized. Issues include unjustified delays, poor workmanship (e.g., using used parts), lack of communication, and difficulty reaching staff or management.
Common Themes:
Recurring positive themes include helpful and knowledgeable sales staff, good initial pricing, and a smooth buying process. Conversely, significant negative themes revolve around prolonged service times, poor communication from the service department, unresolved issues with bikes (even under warranty), concerns about product quality and durability (especially for commercial use), and difficulty obtaining promised information or parts. The discrepancy between sales and after-sales service is a prominent pattern.
Final Assessment:
Sharmax appears to excel in the initial sales phase, providing a positive and supportive experience for customers purchasing vehicles. However, the business struggles significantly with delivering reliable and timely after-sales service and maintenance. The numerous complaints regarding delays, poor communication, and unresolved technical issues raise serious concerns about the long-term value and support offered. While the average rating suggests a generally positive perception, the detailed negative reviews highlight critical weaknesses in operational efficiency and customer care post-sale. Potential customers should weigh the positive sales experiences against the documented challenges in service and support when making a purchasing decision.

Amenities
Cheques Credit cards Debit cards Electronics In-store pick-up In-store shopping NFC mobile payments Same-day delivery Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.3 (429 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
46PH+7MX - Al Quoz - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 10:00 AM - 12:00 AM
Tuesday 10:00 AM - 12:00 AM
Wednesday 10:00 AM - 12:00 AM
Thursday 10:00 AM - 12:00 AM
Friday 10:00 AM - 12:00 AM
Saturday 10:00 AM - 12:00 AM
Sunday 10:00 AM - 12:00 AM
Services
ATV dealer
Boat dealer
Golf cart dealer
Motorcycle dealer
Motorcycle shop
Off-road race track
Contact Seller
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