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Auto Repair
Autobahn Auto Service (Specialist For German & American car)
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Autobahn Auto Service is a specialist in German and American car repair and maintenance. The company offers a comprehensive range of services to keep vehicles running smoothly. These services include general auto repair, routine maintenance such as oil changes and filter replacements, brake service, engine diagnostics and repair, transmission service, and electrical system repair. They also provide specialized services for German and American car makes, ensuring expert care for these specific vehicle types. The company is equipped to handle various repair needs, from minor adjustments to major overhauls, focusing on quality workmanship and customer satisfaction.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.6 out of 5 from 375 reviews, the overall customer sentiment towards Autobahn Auto Service appears largely positive. Many customers express high satisfaction with the quality of service, professionalism, and expertise, particularly for luxury and German vehicles. However, a minority of reviews highlight significant negative experiences related to service quality, professionalism, and customer handling.
Service Quality and Expertise:
Positive reviews frequently commend the garage's technical expertise, especially with high-end vehicles like Mercedes and Range Rovers. Customers appreciate the detailed explanations, transparent communication, and the perceived care taken with their cars. The quality of repairs and maintenance is often described as "top-notch," resulting in improved vehicle performance. Conversely, negative feedback points to instances of poor workmanship, including issues like forgotten clamps, damaged dashboards, and unresolved recurring problems after repairs, raising concerns about consistency in service quality.
Common Themes:
Recurring positive themes include professionalism, honesty, transparency (including video updates), and a strong understanding of luxury vehicles. Customers value the clear communication regarding necessary work and estimates. Negative themes primarily revolve around unprofessionalism, poor customer service (lack of attention, poor communication from management), and issues with the quality and completeness of repairs, leading to frustration and unresolved problems.
Final Assessment:
Autobahn Auto Service appears to be a reputable option for luxury and German car owners seeking expert service, as evidenced by the high average rating and numerous positive testimonials. Their strengths lie in specialized knowledge, transparent communication, and a commitment to customer satisfaction in many cases. However, the presence of critical reviews highlighting significant service and professionalism issues suggests potential inconsistencies in their operations. While many customers have excellent experiences, prospective clients should be aware of the reported negative incidents. The business generally delivers high-quality service, but there are areas for improvement to ensure a consistently positive experience for all customers.
After trying several other workshops, I finally found the perfect one. Zahir updated me always about the issues of my car which job is full inspection. Their attention to detail and commitment to customer satisfaction is unparalleled. I will definitely be using their services again in the future.
I brought my Range Rover to Autobahn Auto Service for a full service and some diagnostics, and I must say — I’m thoroughly impressed. Their team handled my vehicle with the level of care and expertise you’d expect from a premium garage. They identified issues I wasn’t even aware of, explained everything in a clear and honest way, and completed the service on time with no surprises. The car feels absolutely flawless now — smooth drive, no warning lights, and it’s running like new. What I appreciated most was the transparency, professionalism, and genuine passion they have for luxury vehicles. It’s rare to find a workshop in Dubai that knows Range Rovers this well. I highly recommend Autobahn Auto Service to anyone looking for trusted, high-quality service for their luxury car.
I had a fantastic experience with this auto garage! From start to finish, they were professional, honest, and efficient. They provided a clear breakdown of the work needed and kept me updated every step of the way with video proof. My car was ready on time, and the quality of service was top-notch.They explained everything clearly and provided a detailed estimate before starting any work The quality of the work was exceptional, and I truly felt like they treated my car with the same care they would their own. If you're looking for a garage that's honest, reliable, and skilled, look no further. I’ll definitely be coming back for all my future needs!
I recently had my Mercedes GLC250 serviced at Autobahn Auto Service, and I couldn't be more satisfied with the experience. From the moment I walked in, the staff was welcoming, professional, and clearly knowledgeable about luxury vehicles. They explained everything in detail before starting the work and kept me updated throughout the process. The quality of the service was top-notch — my car feels smoother, cleaner, and more responsive than ever. What really stood out was their attention to detail and commitment to customer satisfaction. It’s hard to find a garage in Dubai that truly understands high-end cars like Mercedes, but Autobahn definitely lives up to the name. Highly recommended for anyone who values honest work, expertise, and reliable service. I'll definitely be coming back for all future maintenance needs!
Not so professional, they forgot to clamp the intercooler hose causing the coolant to explode everywhere and i had to stop in the middle of the highway to try to fix it, extremely frustrating.
The worst possible garage. I was sitting there for almost an hour without being entertained. The manager namely Mr. Imran has no idea about customer relationships. Unprofessional work poor work ethics. Last but not the least, they are cheating customers.
They opened my dashboard of my car to fix the AC problem. They were unprofessional, leaving very remarkable marks on my dashboard. And they deformed the shape of the dashboard, and also they hurt the electricity of the car. My LED not working now, and my fog light also not working. Now one week, they didn't fix, because they telling that they searching the spare parts.unprofessional Agency
To mach experience but he don’t know work eney parts
Very good! fair priced and honest repair shop. I am very glad to have found them. They fix the coolant leak for my Range rover. They will not make unnecessary repairs and seem to genuinely care about me as a customer.
Would not recommend,
Have a VW Gti that had a coolant and oil leak, paid like 10k for them to fix it, every time they would give me a new list of parts to change and I would agree, they would change it, still currently having the same issues I was having previously.
They say they are specialists with German cars but I wouldn't trust them with a toyota anymore let alone my GTI
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