Renault Dubai - Service Center - Arabian Automobiles LLC

Called two days in a row 15 mins on hold and no answer press # and still no call back.

I had a very positive experience at the service center. The staff was professional, courteous, and kept me informed throughout the process. The service was completed on time, and the quality of work was excellent. I appreciated the transparency in pricing and the detailed explanation of the work done. Overall, a hassle-free and satisfying experience. The Service advisor shiermin need help to me

I had an excellent experience at the service center, thanks to Arun Krishnan. From the moment I arrived, he provided clear and professional assistance. He took the time to thoroughly explain the entire process, addressing all of my concerns and ensuring I understood what was being done to my vehicle. Throughout the service, he kept me informed about the progress and made sure to solve every issue I was facing with my car. Arun’s dedication to providing great service truly stood out, and I left the center with my vehicle running perfectly. Highly recommend his services!

I have never seen treatment as bad as the customer service representative treated me in my life
It represents wasting service on customers and not helping them
It was the worst decision to become a client of this company.. I am really upset

I’ve dealt with many car service centers, but Renault is different. I don’t need to note down my next service date or put a reminder, they call me 1 week at least before the due date and 2 times during that 1 week to remind me. The team is super professional and explains what are the necessary things to be done without exaggerating to pay more. A big thanks to the team and specially Arun who I had the opportunity to deal with this time!

If you're bringing your car to the Renault Service Center at Arabian Automobiles, make sure to look for Enrique! The guy knows his stuff. Reliable, knowledgeable, and always ready with expert advice—he made the whole process smooth and stress-free. I genuinely felt like my car was in safe hands, and the service experience was top-notch from start to finish. If you want peace of mind and proper care for your car, Enrique is your go-to! Highly recommended!

Jun was extremely professional and knowledgeable. He explained the service details clearly and ensured my car was well taken care of. His attention to detail and efficiency made the process smooth, and I truly appreciate his expertise. Great job, Jun! & Anna provided excellent customer service from the moment I walked in. She was friendly, attentive, and handled everything with professionalism. She kept me updated on my car’s service status and made the entire experience hassle-free. Thank you, Anna!

So slow I just came to take my car and took them almost 1 hour

They barely attend the call. It is difficult to get an appointment from them, if you are planning to go there directly without an appointment, then it depends on them, if they are free then they will attend or else they don’t care.

This entire showroom is literally only for show , the customer service is even below anything in this world . The reception and the sales men . We have been in the show room
For 20mins just walking around and nothing. Then we kept waiting for someone called syed and he was not helpful at all. It would have been a lot better if we didn’t waste our 20mins waiting and could have viewed other show Rooms.