
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
ONE OF ONE AUTO REPAIRING
Category: Auto Repair
TRD Auto Repairing Garage LLC, operating under the name TRD Auto Repair, is a comprehensive automoti...
Category: Auto Repair
Profix Auto Care Garage is a comprehensive automotive service provider. The company offers a wide ra...
Category: Auto Repair
Audi Dubai Service Center - Al Nabooda Automobiles LLC provides comprehensive car repair and mainten...
Category: Motorcycle Repair
POWERSHIFT MOTORSPORTS is a business that offers a range of services. The company offers motorcycle...
Category: Auto Repair
Autoclinic Vehicle Repair Centre is a car repair and maintenance service business. The company offer...
ONE OF ONE AUTO REPAIRING is an auto repair shop. The company offers a comprehensive range of services including general maintenance, diagnostics, and repairs for various vehicle makes and models. Their expertise covers engine work, brake systems, suspension, electrical issues, and air conditioning services. They also provide specialized services such as pre-purchase inspections and vehicle detailing. The company focuses on providing reliable and efficient repairs to ensure customer satisfaction and vehicle performance.
Customer Sentiment:
Based on the provided reviews, customer sentiment appears polarized. A significant portion of reviews express high satisfaction, highlighting professionalism, expertise, and positive interactions with staff members like Ahmed and Bilal. These customers report positive outcomes, including successful repairs, clear communication, and competitive pricing. Conversely, a notable number of reviews express strong dissatisfaction, citing issues with transparency, inaccurate diagnoses, failure to resolve problems, and poor customer service, including negative interactions with the owner.
Service Quality:
Reviews regarding service quality are mixed. Positive feedback emphasizes quality work, attention to detail (e.g., polishing additional scratches, cleaning the car), and fair pricing. Negative feedback, however, points to concerns about diagnostic accuracy, the inability to fix issues despite repeated attempts, and potentially inflated repair recommendations and costs. There are also accusations of unprofessionalism and a lack of technical expertise in certain areas, particularly concerning engine-related repairs.
Common Themes:
Recurring positive themes include professional and friendly staff, clear explanations of work, and good customer care. Negative themes frequently mention a lack of transparency, questionable diagnostic practices, failure to resolve complex issues, high prices perceived as not commensurate with the outcome, and poor customer handling, particularly in negative experiences. The discrepancy between the high average rating and the detailed negative reviews suggests a potential issue with the overall consistency of service delivery or a significant impact from negative experiences.
Final Assessment:
While the business receives praise for its professionalism, customer service, and quality work from many customers, the presence of detailed and strongly negative reviews raises concerns about the consistency and reliability of its services. The accusations of inaccurate diagnoses, failure to fix complex issues, and poor customer handling in certain instances cannot be overlooked. Given the conflicting feedback and the severity of some negative experiences, potential customers should exercise caution and potentially seek multiple opinions or conduct thorough research before committing to significant repairs. The high average rating may not fully reflect the potential for negative outcomes experienced by a subset of customers.
"I had a very disappointing experience at this garage. I visited regarding a loss of power in my vehicle and based on my own knowledge,I suspected the turbo was the issue. However instead of a proper inspection and honest communication all I received was a request for payment with no transparency or clear explanation. Despite asking for pictures and an invoice I was given no documentation. They provided vague and unexpected information about the issue without confirming any details regarding the turbo. Unfortunately, I felt misled and treated unprofessionally throughout the process. I would not recommend this garage based on my experience." Even I visited today morning i saw my car outside instead of inspection 😂😂😂😂
Best service in town ! Team sets clear expectations of delivery status . Honest management and excellent customer service . Totally recommended 👏 keep up the great work
DO NOT TRUST THE BELOW REVIEWS,
I want to know everyone that do not trust the below reviews. all of them fake I think.. because I toke my car there only for chek-up... because planing to sell my car. call pre purchase check up something like that... they kept my car 6 hour there. after that they bring me al lot of issue. that damage my cooling system and said that you need to change your water pomp, thermostat and some extra parts. plus battery issue which is not there before. I bring my car there by drive but I toke by recovery and with another technician's from another garage. and I forgot to tell they are providing you wrong informations as well for example they was telling your tiers 2019, and I check my my self its 2020 and 47 week. almost 2021. and there is more but no so big deal.
but I remember I change my termostat on November and didnt drive much after that. I said it not possible damage.
and I toke my car another garage. he said I don't know but your water pomp doesn't work only, other that that all well o the car.
so I paid very small amount and fixed my car.
thanks to got I know another good garage and guys who profacional.
SO they were planing to change tiers, full cooling system, and something else.
sortly, even don't bring your car there to checkup. they will create a lot of issues and they will charge you a lot.
stay away from them.
Great service at One of One! The staff was professional, explained everything clearly, and delivered quality work at a fair price. Highly recommend for reliable car repairs!
I had a bad experience with this shop. I had to visit multiple times after they spent three days working on the cooling system, trying to identify the root cause of the issue. Unfortunately, they couldn’t fix my car despite their overpriced rates, which are comparable to dealer prices. Not recommended
I had my car repaired this past weekend, and the experience was wonderful. My car looks as good as new (photos attached). Not only did they fix my car perfectly, but they also polished additional minor scratches, offered to deliver my car to me and returned it cleaned inside and out. The staff were incredibly friendly and attentive, ensuring the entire process was seamless. On top of this, their prices are very competitive, providing excellent value for the quality of service received. Overall, my experience was outstanding, I will definitely be back. Highly recommend!
Outstanding service and professionalism! Mr. Bilal made the process smooth with his kindness and expertise. My Cayenne GTS was handled to the highest standard. Highly recommend this garage for top-quality work and customer care!
This garage mate is scammed garage if you need polish its ok but for anything related engine no better take to another place there is no professional mechanic they spend more that two weeks for nothing and not even fix but they asked for labor charges my opinion dont and dont even try you will regret
Very professional and neat service by staff Ahmed. Explained all works , best solutions for care of my car. Thank you.
Worst service and worst customer handling I've seen in my life, the owner of the store called Haitham has the worst attitude and 0 experience in customer handling, I don't recommend it to anyone