ONE OF ONE AUTO REPAIRING

Plot #170-0 - Warehouse #3 6B Street - Al Quoz - Al Quoz Industrial Area 3 - Dubai

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Business Listing

Auto Repair

Auto Repair

ONE OF ONE AUTO REPAIRING

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About ONE OF ONE AUTO REPAIRING

ONE OF ONE AUTO REPAIRING is an auto repair shop. The company offers a comprehensive range of services including general maintenance, diagnostics, and repairs for various vehicle makes and models. Their expertise covers engine work, brake systems, suspension, electrical issues, and air conditioning services. They also provide specialized services such as pre-purchase inspections and vehicle detailing. The company focuses on providing reliable and efficient repairs to ensure customer satisfaction and vehicle performance.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Based on the provided reviews, customer sentiment appears polarized. A significant portion of reviews express high satisfaction, highlighting professionalism, expertise, and positive interactions with staff members like Ahmed and Bilal. These customers report positive outcomes, including successful repairs, clear communication, and competitive pricing. Conversely, a notable number of reviews express strong dissatisfaction, citing issues with transparency, inaccurate diagnoses, failure to resolve problems, and poor customer service, including negative interactions with the owner.
Service Quality:
Reviews regarding service quality are mixed. Positive feedback emphasizes quality work, attention to detail (e.g., polishing additional scratches, cleaning the car), and fair pricing. Negative feedback, however, points to concerns about diagnostic accuracy, the inability to fix issues despite repeated attempts, and potentially inflated repair recommendations and costs. There are also accusations of unprofessionalism and a lack of technical expertise in certain areas, particularly concerning engine-related repairs.
Common Themes:
Recurring positive themes include professional and friendly staff, clear explanations of work, and good customer care. Negative themes frequently mention a lack of transparency, questionable diagnostic practices, failure to resolve complex issues, high prices perceived as not commensurate with the outcome, and poor customer handling, particularly in negative experiences. The discrepancy between the high average rating and the detailed negative reviews suggests a potential issue with the overall consistency of service delivery or a significant impact from negative experiences.
Final Assessment:
While the business receives praise for its professionalism, customer service, and quality work from many customers, the presence of detailed and strongly negative reviews raises concerns about the consistency and reliability of its services. The accusations of inaccurate diagnoses, failure to fix complex issues, and poor customer handling in certain instances cannot be overlooked. Given the conflicting feedback and the severity of some negative experiences, potential customers should exercise caution and potentially seek multiple opinions or conduct thorough research before committing to significant repairs. The high average rating may not fully reflect the potential for negative outcomes experienced by a subset of customers.

Amenities
Credit cards Debit cards Mechanic NFC mobile payments Oil change On-site services Toilet Wheelchair-accessible entrance
Map
Overall Google Reviews
4.8 (184 reviews)
Review 1 of 10
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4.8 (184 reviews)
Member since
May, 05 2025
Location
Plot #170-0 - Warehouse #3 6B Street - Al Quoz - Al Quoz Industrial Area 3 - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 09:00 AM - 06:00 PM
Services
Auto repair shop
Contact Seller
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