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Auto Repair
Autoclinic Vehicle Repair Centre
Category: Auto Repair
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Autoclinic Vehicle Repair Centre is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles running smoothly and safely. These services include routine maintenance such as oil changes, tire rotations, and fluid checks, as well as more complex repairs like engine diagnostics, brake service, and transmission work. Autoclinic Vehicle Repair Centre also provides services for air conditioning systems, electrical issues, and exhaust systems. Their goal is to provide reliable and efficient service to address all aspects of vehicle care.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 72 reviews. A significant portion of customers express satisfaction with the service received. However, a notable minority of reviews convey strong negative sentiment, highlighting significant concerns.
Service Quality:
Positive reviews frequently commend the business for professional workmanship, honest advice, fair and competitive pricing, and efficient service with quick turnaround times. Customers appreciate transparency and being kept informed about the work being performed. Conversely, negative feedback raises serious issues regarding alleged overcharging, the use of non-original parts misrepresented as genuine, and a lack of transparency in pricing and part sourcing. Some negative reviews also suggest difficulties when customers provide their own parts and question the accuracy of estimated working hours.
Common Themes:
Recurring positive themes include professionalism, honesty, fair pricing, efficiency, and good customer communication. Negative themes consistently revolve around pricing discrepancies, concerns about the authenticity of parts, and a perceived lack of trustworthiness in billing practices.
Final Assessment:
Based on the provided data, the business appears to generally deliver high-quality and reliable service for a majority of its customers, as evidenced by the strong average rating and numerous positive testimonials. However, the presence of significant negative reviews raising serious allegations of dishonest practices regarding pricing and parts cannot be ignored. While many customers report positive experiences, the concerns raised by a minority warrant careful consideration and suggest potential inconsistencies in service delivery or billing practices that could impact overall reliability for some customers.
Absolutely solid and professional workmanship. Honest advice, daily updates and excellent pricing. They even advised me of work that I requested on the advice of another auto centre, and that was actually not needed. Huge credit to Salman Ali and his team.
Be careful of this place, it’s the worst place ever. They add extra charges to the original prices of the parts without informing the customers. Also, they claim the parts are original, however by checking the serial number i found out that it’s not. They also refused to provide any receipts of the requested parts and only provided the quotation from their side, where they added extra charges to the original parts prices. I will never go back and will never trust a garage that provides a non original parts and adds extra charges to the original prices “They are fooling the customers”
Excellent service and very professional team! Autoclinic took great care of my car with honest advice, fair pricing, and quick turnaround. Highly recommend them for anyone looking for reliable vehicle repair and maintenance!
I had an absolutely fantastic experience at Auto Clinic! The team was incredibly efficient—they replaced all my tires in no time and gave my car a stunning full-body polish. The service was professional, quick, and exceeded my expectations. My car looks and feels brand new! I highly recommend Auto Clinic for their excellent work and top-notch customer service. I’ll definitely be returning for any future car needs. 🚗✨
I had extremely bad experience with them recently, I don’t advice anyone to go there.
You will find yourself paying a lot of money for nothing.
If you buy your parts by yourself, they will not serve you as they should do.
They approximating the working hours illogically, and they assume that you don’t know what is needed .
Another shops worths the work
I would highly recommend Auto Clinic to anyone looking for a high level of expertise, very competitive pricing and great customer service. Mushtaq kept me fully informed of the work being carried out on my vehicle. Will never go anywhere else for my mechanical needs. Mark ( British Expat)
not good at all
The worst place ever 😡😡
This workshop is very reliable and trustworthy and their work is completely transparent. I was very happy to have received the service.
Worst experience .
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