
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
DME Auto Repairing - Bosch Car Service
Category: Auto Repair
Al Ghandi Auto Service SZR/TS, operating under the business name Al Ghandi Auto, is a comprehensive...
Category: Computer Repair
Microless is a computer store and e-commerce service business that offers a wide range of computer-r...
Category: Air Conditioning Repair
DG Help - Times Square Center is a business that offers a wide range of repair services. The company...
Category: Auto Repair
Al Meeraj Auto Repairing Workshop is an expert in EV and hybrid car repair. The company offers a com...
Category: Auto Repair
Samsung Quick Repair Shop, , is a business that specializes in electronics and mobile phone repair....
DME Auto Repairing - Bosch Car Service is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair, auto air conditioning service, and auto body work performed by skilled mechanics. They also provide auto electrical services, function as an auto parts store, and specialize in brake repair at their dedicated brake shop. As a full-service mechanic shop, the company handles various repair needs and offers essential maintenance services such as oil changes. Their business encompasses a broad spectrum of repair services for vehicles.
Overall Customer Sentiment:
Based on a large volume of reviews (486 total with an average rating of 4.6 out of 5), the overall customer sentiment towards DME Auto Repairing appears largely positive. Many customers express satisfaction with the quality of work, professionalism of the staff, and clear communication. However, a notable minority of reviews indicate significant negative experiences, primarily related to prolonged repair times, perceived overcharging, and issues with the accuracy of diagnoses and recommended repairs.
Service Quality:
Positive feedback frequently highlights the technical expertise of the mechanics, particularly for specific services like braking, suspension, engine work, and AC repair. Customers appreciate the detailed explanations provided and the care taken with their vehicles. Conversely, negative reviews raise concerns about the effectiveness of repairs, with some customers reporting that issues were not resolved or that new problems were introduced. There are also mentions of unprofessional behavior and a lack of transparency in some instances.
Common Themes:
Recurring positive themes include the professionalism and knowledge of the staff, effective communication (including updates with photos and videos), and the ability to build trust with customers. Specific staff members are occasionally mentioned positively for their exceptional service. Negative themes consistently revolve around extended repair durations, high costs, recommendations for seemingly unnecessary repairs, and poor communication or responsiveness in certain cases. There are also isolated comments about the physical space of the garage.
Final Assessment:
DME Auto Repairing appears to be a business that generally provides high-quality and reliable service, as evidenced by the high average rating and numerous positive reviews. Their strengths lie in technical proficiency and customer-focused communication for a significant portion of their clientele. However, the presence of strongly negative reviews, particularly concerning repair timelines and pricing transparency, suggests inconsistencies in service delivery. While many customers have positive experiences and recommend the business, potential customers should be aware of the reported issues and consider these factors when making a decision. The business could potentially improve by addressing the root causes of the negative experiences, focusing on consistent communication and accurate diagnostics across all customer interactions.
A friend of mine recommended this garage as i was having some issues with car braking and suspension. He took great care of my car and has done the best work. Satisfied with DME repairing. Deserve a 5 star.
I have a horrible experience with those people. 3 months of fixing and the car never been fixed. when I brought it back to them, they also took 2 months till now and I didn't receive the car, worst garage in Dubai. not recommended at all
I have been a regular customer since 2020 and after my warranty on my 2nd hand car expired.I was extremely happy for the first three years, nice and professional job was conducted, every time pricing was reasonable, no hidden charges/surprises, staff was attentive and informative about repairs needed to be done in the future.I recommended the repair store to friends as well cause this is who i am when i fee comfortable with the services provided..All that changed 6 months ago; recommendations for unneeded repairs were given on the spot (for example change of disks that would cost 2000 instead of skimming 'em that would cost 250 AED) , labour cost skyrocketed as if i had a doctor visit.The last drop was about 3 weeks ago and when i faced a very important issue with my car.After a short inspection they recommended both change of water pump + thermostat , cost was at 2300(?) , after negotiations they dropped it to 2150 - a tiny discount as per my humble opinion given to a regular customer who has been visiting the repair store at least twice per year.I took my car for repair elsewhere, only water pump needed to be changed, the final bill was 40% less, they inspected the car for free 3 days later, the environment of the new store was ambient, convenient, highly professional and welcoming. It is a shame that quality of services on such delicate business like car maintenance drops on certain stores making the customers running away in order not to be ripped off.
I recently had my Audi serviced at DME, and I’m happy to say I’ve finally found a workshop that truly understands both my needs and my car’s. Throughout the process, I was kept fully updated with photos and videos, giving me complete transparency about the work being done. My account was handled by a gentleman named Mr. Abrar, who went above and beyond with his follow-ups and communication. He kept me informed every step of the way, which really stood out to me. I wish him all the best, and I hope he continues delivering exceptional service to more customers. I highly recommend DME for anyone looking for quality service and reliable customer care. Keep up the great work, team!
I recently took my Audi A3 in for maintenance at DME, and I couldn’t be more impressed. The team was absolutely professional, kept me regularly updated about pricing and timeframes, and completed the service within a reasonable period. Their attention to detail and follow-up gave me complete peace of mind. Highly recommend DME for their excellent service and communication!
I recently took my Lexus to DME Auto Repairing - Bosch Car Service, and I couldn't be happier with the experience. The team was professional, efficient, and clearly knowledgeable. They handled my car with great care and explained everything in detail. It’s hard to find a trustworthy auto shop, but DME definitely earns that trust. Highly recommended for anyone looking for reliable service and excellent customer care!
I recently took my Mercedes E300 to DME Auto Repairing for engine belt and tensioner replacement, as well as AC repair, and I couldn't be happier with the service I received. Abrar, my service advisor, was incredibly professional, knowledgeable, and helpful throughout the entire process. He kept me updated on the progress and made sure everything was done to perfection. The team at DME worked efficiently and delivered high-quality work. My car now runs like a dream, and the AC is working perfectly again! I highly recommend DME Auto Repairing for their excellent service, skilled technicians, and outstanding customer care. Thank you, Abrar, and the entire team for a great experience
MySyara send my car to DME for servicing and I got extensive checklist with list of immediate and urgent as well as other works. Listed was the replacement of wipers which I had change a month ago myself. They told me better to leave the vehicle post service for the work since it’s not in condition to drive. I told them I’ll get it done later and would need the vehicle. I’ve been driving since with no issues.
Never coming back here. So unprofessional!
Very small garage. I went to check my AC and they left 20 minutes without saying a word when I asked what is going on they said we are still checking! All of a sudden they started recharging ac gas without telling me anything and the guy open my glovebox started throwing my personal items everywhere to reach out for the cabin air filter he took it away "to clean it" he replaced it with a duplicate "I came to know after" and kept smudging my window glass. So I said that's it I must leave he said the car has a leak and needs 2 to 3 to detect the leak but I didn't have time! He said we need to charge you 50AED for a gas refill that he did without my approval!!!!
the only thing they are good at is to send recovery to pick up your car, that was so fast! afterwards you have to chase them , no replies on calls or messages, delays for days, no progress, very high charges, and at the ends problem with car was not sorted out, i took the car to another garage ,and was done for half of the price they quoted. and at least the problem was sorted out! The new garage i went to after told me that they messed a lot with the car, they did something with timing! I don't know what's that, perhaps also the parts they changed and charged me 3k was not really faulty! He told me that the garage handled this car before bringing it here ( DME) better for them to concentrate on the KARAK tea business, hahah
My advice is if u want to repair your car there: RUN!
** Edit- they claimed that they never performed any repair job for me, her I attached the proof, you have my number in your record, I'm giving the review here based on my experience and I will never lie.