Dial A Battery

D19 Street - Al Quoz - Al Quoz Industrial Area 3 - Dubai

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Business Listing

Electronics Repair

Auto Repair

Dial A Battery

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About Dial A Battery

Dial A Battery, operating under the business name Dial A Battery, is a car battery store that offers a range of services. The company offers car battery replacement, jump-start assistance, and battery testing. They provide on-demand service, bringing the battery and expertise directly to the customer's location. This eliminates the need for towing or visiting a physical store. Their services are designed for convenience and efficiency, ensuring drivers can get back on the road quickly.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.9 out of 5 across 4218 reviews, the overall customer sentiment towards this car battery service is overwhelmingly positive. A significant majority of customers express satisfaction with the service received.
Service Quality and Strengths:
Key strengths highlighted in the positive reviews include prompt response times, efficient and quick battery replacement, and knowledgeable and professional technicians. Customers frequently commend the convenience of the service and the reasonable pricing. The longevity of customer relationships, with some using the service for many years, further underscores the perceived reliability and quality.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, a small number of reviews indicate areas for improvement. These include instances of unprofessional behavior from technicians and phone staff, issues with providing accurate information regarding battery availability, delays in service arrival times, and problems with post-service support and refunds. Concerns were also raised about technicians potentially recommending batteries not aligned with manufacturer specifications and issues with installation leading to vehicle damage.
Common Themes:
Recurring positive themes are speed, convenience, professionalism of many technicians, and competitive pricing. Negative themes, though less frequent, center around communication breakdowns, inconsistencies in service delivery, and challenges with resolving issues after the service is rendered.
Final Assessment:
Considering the vast number of positive reviews and the high average rating, this car battery service appears to deliver high-quality and reliable service for the majority of its customers. The business excels in providing a fast and convenient solution for battery replacement. However, the negative feedback, while representing a small percentage, points to occasional lapses in professionalism, communication, and post-service support that the business should address to ensure a consistently positive customer experience for all. Overall, the evidence suggests a reputable service with a strong track record, but with some areas requiring attention to mitigate negative experiences.

Amenities
Batteries Credit cards In-store pick-up On-site services Same-day delivery Delivery
Map
Overall Google Reviews
4.9 (4218 reviews)
Review 1 of 10
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4.9 (4218 reviews)
Member since
May, 05 2025
Location
D19 Street - Al Quoz - Al Quoz Industrial Area 3 - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 12:00 AM - 11:59 PM
Tuesday 12:00 AM - 11:59 PM
Wednesday 12:00 AM - 11:59 PM
Thursday 12:00 AM - 11:59 PM
Friday 12:00 AM - 11:59 PM
Saturday 12:00 AM - 11:59 PM
Sunday 12:00 AM - 11:59 PM
Services
Car battery store
Contact Seller
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