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Auto Repair
ATOMIC SHOP Dubai
Category: Auto Repair
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ATOMIC SHOP Dubai is a business specializing in automotive performance and racing. The company offers a wide range of services including providing racing car parts and general auto parts. They also offer auto tune-up services to enhance vehicle performance. As a motorsports store, they cater to enthusiasts and professionals in the racing community. Additionally, the company provides transmission shop services, addressing the specific needs of vehicle transmissions.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 from 69 reviews. Many customers express satisfaction with the range of products and the quality of parts offered.
Service Quality:
The business demonstrates strengths in product availability and customer service, with specific mentions of helpful staff and efficient order processing. However, there are notable weaknesses in communication responsiveness and shipping efficiency, which have led to negative experiences for some customers.
Common Themes:
Recurring positive themes include the extensive selection of aftermarket and performance parts, the convenience of finding a wide variety of items in one place, and positive interactions with specific staff members. Conversely, negative feedback consistently highlights issues with unresponsive communication channels and significantly delayed shipping times, even when free shipping is offered.
Final Assessment:
Based on the available data, the business generally delivers high-quality products and excels in providing a comprehensive selection of automotive parts. The high average rating suggests a strong base of satisfied customers. However, the identified issues with communication and shipping represent significant areas for improvement. Addressing these weaknesses is crucial for ensuring a consistently positive customer experience and maintaining a reputation for reliable service. While the business appears to be a strong option for product availability, potential customers should be aware of the reported inconsistencies in service delivery.
Am not recommend this company they had worst shipping in the world, delivery time 2 weeks and they offered free shipping To be deceived.
Atomic Shop Dubai is our one stop shop for motorsport upgrades and accessories in the UAE. Atomic has stores across Europe and I have been a long term customer and fan for many years. The staff are always friendly and courteous; it is always a great experience buying parts and also gifts for friends at this store. I have driven for 8+ years at the Nรผrburgring Nordschleife circuit in Germany, and everything I use for the track comes from Atomic. They are the best in the game ๐ช
Awesome shop to get your aftermarket parts and products for your car. And Albert was great from start to finish. He helped me with my order at the comfort from my home. Thanks a lot Albert and Atomic!
Don't remember
Great place for racing seats and other racing parts. I upgraded my car with some of their performance car parts, and I am very satisfied with the results.
I would not suggest this company because they provided free shipping yet had the worst shipping in the world, with a two-week delivery period. To be tricked
Messaged your customer service through WA but got ignored for twice. If you donโt have the service that Iโm looking for then you can easily mention that!
One of the best places for automotive spare parts in Dubai! They have everything from car tuning parts to aftermarket car parts. It's a one-stop shop for enthusiasts.
The best shop in UAE. You can find most famous brands for your car parts. The service is perfect, and shipping is fast. Thanks for Albert from customer service who took my orders.
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