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Auto Repair
Al Ghandi Auto Parts Shop Sharjah
Category: Auto Repair
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Al Ghandi Auto Parts Shop Sharjah, operating under the business name Al Ghandi Auto, is a comprehensive automotive service provider. The company offers a wide range of services including auto repair and auto body work, catering to various vehicle maintenance and restoration needs. As an auto parts store and used auto parts store, the company provides both new and pre-owned components. Additionally, Al Ghandi Auto functions as a car dealer and used car dealer, facilitating the purchase and sale of vehicles. The company offers services related to these business types, ensuring a broad spectrum of automotive solutions for its customers.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.3 out of 5 across 68 reviews. While a small number of negative reviews exist, the majority express satisfaction with the services provided.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in professionalism, customer service, and the quality of work performed. Specific mentions highlight the helpfulness and expertise of individual staff members. However, a notable weakness identified is the potential for issues arising after service, such as unresolved technical problems and unpleasant odors, suggesting inconsistency in post-service quality control.
Common Themes:
Recurring positive themes include excellent customer interaction, particularly the responsiveness and helpfulness of the team, and the perceived talent and dedication of staff. The professionalism and detailed approach to work are also frequently praised. Conversely, a significant negative theme is the occurrence of new issues or unresolved problems following service, impacting customer confidence in the reliability of the repairs.
Final Assessment:
Based on the available data, the business generally provides a high level of service, characterized by strong customer engagement and professional execution of work. The positive feedback significantly outweighs the negative. However, the instances of post-service issues are a concern and suggest a need for improved quality assurance processes to ensure consistent and reliable outcomes for all customers. While the business appears to deliver quality service in many instances, addressing the reported post-service problems is crucial for maintaining a consistently high standard and reinforcing customer trust.
I had to place an order for a spare part and met Mr Baiju. I was very impressed with his good manner Thank you, Mr Baiju Balan, for your good support.
I was completely impressed with their professionalism and customer service
Rating: ★★★★★ I recently had the pleasure of utilizing Best Assistance, and I can confidently say it exceeded all my expectations. From the moment I reached out, their customer service team was responsive, friendly, and genuinely eager to help. specifically I had the pleasure of working with Mr. Asif , it was clear that he is dedicated, professional, and incredibly talented.
Very professional team, with quality of work .They are very detailed, specific and honest. Mr. Vincent he is the back bone, I like the way which he deals with the customer.
Worst place to service your car check engine light was on after service and a bad smell from the AC dont bring your care here even if you are desperate just call bin hamooda they will send you a recovery and do the service and bring back the car if you are from Sharjah or dubai