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Motorcycle Repair
Pokhara Trading LLC | Electric Motors & Gear Motors Supplier in UAE - Showroom
Category: Auto Repair
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Pokhara Trading LLC, operating as Pokhara Motors, is a supplier of electric motors and gear motors in the UAE. The company offers a range of products and services including electric motors, air compressors, electrical supplies, hardware, hydraulic equipment, industrial equipment, pneumatic tools, and pumps. They serve as an electric motor store, air compressor supplier, electrical supply store, hardware store, hydraulic equipment supplier, industrial equipment supplier, pneumatic tools supplier, and pump supplier.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4.1 out of 5 from 69 reviews. However, a significant portion of the provided sample reviews express strong negative sentiment, citing issues with product quality, delivery, and customer service.
Service Quality:
Positive feedback highlights quick delivery and responsive service. Conversely, negative reviews strongly criticize product quality, claiming items are misrepresented as Italian when they are of Chinese origin. There are also serious allegations of unprofessional staff, misleading information, and failure to deliver goods after payment, leading to financial losses for customers.
Common Themes:
Recurring themes in the negative feedback include concerns about the authenticity and quality of products, particularly regarding their country of origin. Issues with delivery, responsiveness, and the professionalism of staff are also prominent. Positive feedback centers on efficient delivery and helpful management.
Final Assessment:
While the overall average rating suggests a generally positive customer experience, the detailed negative reviews raise serious concerns about product quality, transparency, and business practices. The discrepancy between the high average rating and the severity of the negative feedback in the sample suggests potential inconsistencies in service delivery or product sourcing. Customers should exercise caution and conduct thorough due diligence before engaging with this business, particularly regarding product authenticity and payment terms. Further investigation into the specific issues raised in the negative reviews is recommended to gain a clearer understanding of the business's reliability and quality of service.
I suggest avoid this place and people at all cost. This company is scam and taking money in advance but not delivering nothing. Their staff is unprofessional, misleading making empty promises with no backup. We lost thousands because of their lies. Avoid this company
It is a very bad experience. Distinctive products of Chinese origin. A defiant website and a defusing guarantee. The Atlas product is a Chinese product. It does not have a company in Italy. The website is also defamed. When you send a message via the Atlas website, the Bukhara Krishna employee answers you.
Loss of money, time and project. Bad Chinese products are not Italian as they claim. The products have never seen Italy. I do not advise at all, you may be vulnerable to fraud, be safe
Management are keeping genuine product and quality of product are much trustable. "I have been here about half an year now, This management genuinely cares for customers, both professionally and personally.
One of the best electric motors gear in the Uae. Thank Pokhara hardware for Quick deliver and quick response .
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