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Auto Repair
Al Bosna Auto Repair Workshop
Category: Auto Repair
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Al Bosna Auto Repair Workshop, operating under the business name Al Bosna Auto Repair Workshop, is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair, routine car maintenance, and specialized repair services. Their expertise covers various aspects of vehicle care, ensuring cars are running smoothly and safely. The company provides solutions for mechanical issues, electrical problems, and preventative maintenance, catering to the diverse needs of vehicle owners.
Customer Review Analysis: Al Bosna Auto Repair Workshop
Overall Customer Sentiment:
Based on the provided reviews and overall rating of 4.2 out of 5 from 96 reviews, the general customer sentiment towards Al Bosna Auto Repair Workshop appears to be largely positive. Many customers express satisfaction with the professionalism, honesty, and quality of service received. However, a notable minority of reviews indicate significant negative experiences, impacting the overall perception.
Service Quality and Strengths:
Recurring positive themes highlight the workshop's professionalism, expertise, and honesty. Customers frequently commend the staff for their knowledge, clear explanations, and transparent pricing. The workshop is specifically noted for its specialization in HONDA vehicles. Punctual delivery and reasonable pricing are also mentioned as strengths by satisfied customers. The positive reviews emphasize efficient diagnosis and repair, leading to improved vehicle performance.
Areas for Improvement and Weaknesses:
Conversely, several negative reviews point to critical issues. Concerns are raised regarding potential overcharging and taking advantage of customer ignorance. There is a serious accusation of a motor being destroyed due to a lack of experience, specifically related to a seemingly simple task. Other negative feedback mentions the workshop's small size, narrow entrance, and high assignment volume contributing to a negative experience. A significant concern is raised about a timing belt replacement that failed prematurely, resulting in significant cost and potential safety risk, suggesting potential carelessness.
Common Themes:
The reviews reveal a dichotomy in customer experiences. While many appreciate the honesty and expertise, a concerning number of reviews highlight issues with technical competence, pricing transparency, and potentially careless work. The physical limitations of the workshop space also appear to be a factor in some negative experiences.
Final Assessment:
Al Bosna Auto Repair Workshop demonstrates strengths in professionalism, honesty, and specialized knowledge, particularly for HONDA vehicles, which contributes to a generally positive average rating. However, the presence of serious negative feedback regarding technical errors, potential overcharging, and carelessness raises concerns about consistency in service quality and reliability. While many customers report high-quality service, the negative experiences are significant and suggest that potential customers should exercise caution and potentially seek multiple quotations, especially for complex repairs. The business appears to deliver high-quality service for many, but the negative reviews indicate areas where reliability and technical execution may fall short for some customers.
Careless people
During this year i change the time belt and last month while driving it broke i was lucky im safe but it cost me alot of money
Excellent Service & Professional Work – Highly Recommended! I recently had my car serviced at Al Bosna Auto Repair workshop , and I must say, it was an outstanding experience from start to finish. The staff was incredibly professional, knowledgeable, and friendly. They took the time to explain the issues with my vehicle in detail and provided honest recommendations without any unnecessary upselling. The service was prompt, and the mechanics demonstrated great expertise in diagnosing and fixing the problems efficiently. My car now runs smoother than ever! They also maintained a clean and well-organized workspace, which speaks volumes about their commitment to quality service. What I truly appreciated was their transparent pricing – no hidden charges or surprises. The team even provided a follow-up to ensure everything was running perfectly after the service. If you're looking for a reliable and trustworthy automobile garage, Al Bosna Auto Repair workshop is the place to go. I’ll definitely be returning for future maintenance and repairs!
Get quotation from other workshops before you go there or else they will overcharge you. They take advantage of the ignorance of of customers.
My recent experience with Al Bosna Auto Repair Workshop exceeded all expectations. From the moment I contacted them to schedule an appointment, their staff was friendly, accommodating, and professional. Upon arrival, I was greeted warmly and promptly attended to. The technicians wasted no time in diagnosing the issue with my car and swiftly went to work to resolve it. Throughout the process, they kept me informed of their progress and provided updates on the timeline for completion. What impressed me the most was their efficiency without sacrificing quality. They completed the repairs with precision and attention to detail, ensuring that my vehicle was in top condition before returning it to me. I left the workshop feeling confident and satisfied, knowing that my car had been in capable hands. I commend the team at Al Bosna Auto Repair Workshop for their outstanding service and commendable professionalism. They have earned my trust and loyalty, and I will undoubtedly be returning for any future automotive needs.
Professional and honest people , thanks to Mr.Abdullah , I always repair my car at this garage and recommend them .
The motor was destroyed due to lack of experience. Because he didn't know how to change a leather sleeve 👎👎👎👎👎👎👎👎
The workshop is small and their assignments are very high. I'm personally not satisfied with the whole experience. Not to mention their workshop entrance very narrow so it was very difficult to even get in.
They are professional and specialists in HONDA also giving honest repair advices.
Very honest and dependable, very reasonable price, always punctual delivery. We've been servicing our car for 5 years and very happy 😊
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