Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
Tyre Drome - Car Repair Shop
Category: Auto Repair
Affordable Mechanics, offers a comprehensive range of automotive services. The company offers car re...
Category: Auto Repair
Dynamic Drive Auto Garage, , is a business in Dubai. The company offers a comprehensive range of aut...
Category: Auto Repair
Xclusive Auto Repairing Dubai is a car repair and maintenance service. The company offers a comprehe...
Category: Motorcycle Repair
MTM Marine Workshop, a motorcycle repair shop, offers a range of services for motorcycle enthusiasts...
Category: Auto Repair
Car Cafe Auto Repair is a full-service auto repair shop. The company offers a wide range of services...
Tyre Drome - Car Repair Shop, with the website https://tyredrome.ae/, is a comprehensive automotive service provider. The company offers a wide range of services including auto repair, auto body work, and engine rebuilding. They also provide essential maintenance like oil changes and general repair services. Specializing in tires, the company offers tire repair, new tire sales, wheel alignment, and a selection of wheels.
Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion expressing positive experiences related to service quality and staff assistance. However, a notable minority of reviews indicate negative interactions, citing rudeness and poor handling of complex issues.
Service Quality:
Strengths highlighted include the team's expertise in diagnosing problems, clear communication, and efforts to source cost-effective parts. Positive feedback specifically mentions helpful and attentive staff. Conversely, weaknesses are evident in instances of perceived rudeness and a lack of accountability when issues arise, as indicated by reports of blame-shifting and difficult interactions with management.
Common Themes:
Recurring positive themes revolve around the helpfulness of the staff and the quality of the repair work performed. Negative themes consistently point to issues with staff demeanor and the handling of customer complaints or complex repair situations. The sourcing of parts from various locations is mentioned as a positive aspect of their service.
Final Assessment:
Based on the provided reviews and overall data (30 reviews, 4.5 average rating), the business demonstrates a capacity for delivering high-quality service and technical expertise, contributing to a generally positive average rating. However, the presence of strongly negative feedback regarding staff conduct and issue resolution suggests inconsistency in customer experience. While many customers report satisfaction, potential customers should be aware of the reported instances of poor interpersonal interactions and consider this when making a decision. The business appears capable of reliable service but may benefit from addressing customer service training and complaint resolution processes to ensure a consistently positive experience for all clients.
Bad experience no manners and employers are rude
I had an exceptional experience with this workshop. They have the right expertise to diagnose problems properly and communicate clearly and honestly. They took care of getting the spare parts and put in effort to find cost-effective options, including getting some parts from Sharjah. They charge reasonable prices and clearly provide details of the charges. I highly recommend them.
Nice service done by extreme team, thank you
Oooh my God. The worst experience 😪 ever. Made me buy a different engine, realized after fixing it and when their boss came , they started the blame factor. I had to call police to retrieve my money . Their manager Su.. is soo rude and uncooperative. I will never take my car there
Staffs will assist you properly and they will even extend their hands to help you and give you the best service.... I brought our FORD FIESTA there we are assisted more than you can imagine. Good job TYRE DOME TEAM!!!!!
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy