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Auto Repair
Affordable Mechanics
Category: Auto Repair
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Affordable Mechanics, offers a comprehensive range of automotive services. The company offers car repair and maintenance services, ensuring vehicles are in optimal condition. They also provide auto painting services to restore or customize vehicle appearance. While listed as an auto parts manufacturer, their primary focus appears to be on repair and maintenance. As an auto repair shop and mechanic, they handle various mechanical issues. The company offers essential services like oil changes and vehicle inspections, contributing to vehicle longevity and safety.
Overall Customer Sentiment:
Based on the provided reviews and overall metrics (37 reviews, 4.8/5 average rating), customer sentiment appears largely positive. A significant majority of reviewers express satisfaction with the services received, highlighting affordability, efficiency, and knowledgeable staff. However, a notable negative review indicates a severe issue with service quality and customer resolution, suggesting a potential inconsistency in service delivery.
Service Quality and Reliability:
Positive reviews frequently commend the business for quick service, smart work, and effective problem-solving. The emphasis on affordability is a recurring theme, suggesting competitive pricing. Conversely, the negative review details a critical failure in service execution and subsequent customer support, raising concerns about reliability and accountability in certain situations. While the high average rating suggests a generally positive experience for most customers, the isolated negative feedback points to a potential area for improvement in handling complex repairs and customer complaints.
Common Themes:
Recurring positive themes include welcoming staff, good customer service, speed and efficiency of service (particularly for routine tasks like oil changes), affordability, and knowledgeable personnel (specifically mentioning Mr. Zain and Afzal). The negative review highlights issues with repair quality, communication, and resolution of problems caused by the service.
Final Assessment:
Overall, this automotive service business appears to be a popular choice for many customers, primarily due to its affordability, efficiency, and friendly staff. The high average rating and numerous positive comments indicate a strong track record of satisfying customer needs for routine maintenance and repairs. However, the significant negative review serves as a cautionary note, suggesting that while the business excels in many areas, there may be inconsistencies in handling more complex issues or resolving customer complaints effectively. Potential customers should consider the overwhelmingly positive feedback alongside the isolated but serious negative experience when making their decision.
I visited the garage, they are quick and pretty smart im their work! They are very cheap in the labour prices I’m satisfied with their services. I would recommend you to visit them atleast once.
If you have a car issue consider this place. owner Mr. zain & afzal is very good and knowledgeable people. They will solve your problem and try to give you best service on affordable price.
One of the most affordable garage. I need not to worry about my both the cars . Me and my wife both of us rely on this garage they give services what we can't even expect from other garage. They are so nice that they can help in any situation no matter they will be benefitted or not. Staff is so friendly, they are like family. I am taking there services since 6 years, never ever get disappointed. Glad to have them. I strongly recommend you to try once at least.
Stay away from this place , horrible experience, there’s a big chance you will loose your car like i did and they don’t care about there customers , I went for a fuel injector clean up , he said they can do it and the car will be ready in a few hours , i went back home , then he said the car is ready and running perfectly, I went to pick up the car and it was not even driving , it shuts off if i try to drive , he said that’s probably because the injectors have been cleaned other problems showed up , I couldn’t believe him , I called up a tow truck , and I took the car to another garage , it turned out that they actually messed up the car , I called them and I explained what they have caused , and I also asked zain the one responsible to contact the mechanic that took over the job , so he can understand the impact , unfortunately he lied and didn’t call him , and he never replied back to me or answered my call , the cost of the injector cleaning at affordable mechanics was cheap (250 aed)but unfortunately I had to pay a fortune to recover the car because of their mistake , below is an attached screenshot of him promising to call the mechanic .
The guys at the garage r very welcoming and very good customer service i came for oil change it was quick and fast
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