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Auto Repair
PIT PROS Auto Maintenance LLC | Car Repair | Oil Change | Tire Change
Category: Auto Repair
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PIT PROS Auto Maintenance LLC is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair, ensuring vehicles are running smoothly and safely. They specialize in car repair and maintenance, covering everything from routine checks to more complex mechanical issues. Additionally, the company provides tire repair services, addressing punctures and other tire-related problems to keep drivers on the road. Their expertise spans across various aspects of vehicle care, making them a go-to destination for automotive needs.
Customer Sentiment:
Overall customer sentiment appears to be mixed, leaning towards positive based on the provided data points (4.6 average rating out of 260 reviews). A significant portion of reviews highlight positive experiences, praising the professionalism, knowledge, and efficiency of the staff, particularly mentioning individuals like Mr. Razak and Mr. Jayaraj. Customers appreciate the clear communication, fair pricing, and quality of work for routine maintenance and basic services. The cleanliness and organization of the facility are also noted positively.
Service Quality:
While many customers report satisfactory outcomes for standard services like oil changes and brake inspections, there are concerning reports regarding major repairs and addressing persistent issues. Several negative reviews detail experiences where repairs were unsuccessful, leading to additional problems and costs. Lack of support in resolving post-service issues and perceived unprofessionalism in handling complaints are significant weaknesses highlighted in these reviews.
Common Themes:
Positive themes include professional and knowledgeable staff, efficient service for basic maintenance, fair pricing for routine work, and a clean environment. Negative themes revolve around issues with major repairs, lack of resolution for recurring problems, perceived unprofessionalism in handling complaints, and concerns about transparency and communication regarding necessary repairs and costs.
Final Assessment:
Based on the provided reviews and data, the business appears to be a reliable option for routine auto maintenance and basic services, with many customers reporting positive experiences. However, there are notable inconsistencies in service quality, particularly concerning complex repairs and post-service support. Potential customers should be aware of the reported challenges with resolving persistent issues and consider this when deciding on services beyond basic maintenance. The high average rating suggests a generally positive customer base, but the negative feedback highlights areas requiring significant improvement to ensure consistent high-quality and reliable service across all offerings.
For your Work horse , Daily driven, Sunday , Off road or Race car. Pit pros is highly recommended. Look for Hamdan. Professional and High Quality Service
Great Experience at Pit pros I recently visited Pitpros for a routine oil change and brake inspection. The service was fast, and the staff explained everything they were doing with clear communication. I was impressed by how clean and organized the shop was, which made me feel confident in their work. Overall, I was really happy with my experience here and will definitely return for future services. I highly recommend pit pros DIP for anyone looking for reliable and trustworthy auto maintenance.
I had an excellent experience at pit pros,Their team was professional, efficient, and truly knowledgeable. My vehicle was serviced with great care, and I couldn’t be more satisfied with the results. A special thanks to Mr. Razak for his exceptional service—he went above and beyond to ensure everything was done perfectly. The staff is friendly, the pricing is fair, and the quality of work is top-notch. I highly recommend this garage to anyone looking for reliable and trustworthy auto maintenance. Keep up the great work!
I had an excellent experience at PIT PROS. The staff was professional, knowledgeable, and honest about the repairs my car needed, Especially Mr.Rasak he was very kind and dedicated person in his profession. They diagnosed the issue quickly and fixed it at a fair price. The service was efficient, and they even provided helpful maintenance tips. Highly recommend for anyone looking for a reliable mechanic!
Not Recommended, I have faced lots of issues with this garage . I have changed my yaris front full suspension and engine too. After that I have faced some shivering issues but this mechanics and billing person is not supporting and they are telling me to spend more then I went for another garage to fix those issues.
One of the best car service center! Clean, quite place to relax you and your family with some complimentary drinks while your car is being maintained by very good workers!! Genuine parts are available and guaranteed! I would recommend them for your car maintenance, also they have a good plans for the yearly service. One of the team here is Mr. Jayaraj, he one of the best people their that can handle the client and provide the best service for them! All the best inshAllah! واحدة من افضل المراكز لصيانة السيارات في دبي.
They damaged my car, taken money they ruined my car, took a lot of money for it, forced me to buy spare parts that did not need to be changed, in the end they gave me a broken car, which I transferred from this dead place to another garage...
this is another lie, all spare parts were bought exclusively on the recommendation of the employees of this shed, those spare parts that are not original were also bought on their own recommendation. before buying the next spare part, they added a hundred percent guarantee that this is the problem, after replacing the working spare parts with new ones, of course, nothing has changed. they said the car is ready, you can pick it up, to my complaints about the vibrations that appeared, they said that this was due to the fact that the car had been in the garage for three weeks and did not drive, the wheels were deformed)))) as soon as I moved the car to another garage, they checked it on a lift , it turned out that they did not tighten the bolts of the lower arm, there is a video, the wheel dangled and could cast off at high speed .... you can imagine the consequences ... I left a comment only so that people know that they are risking their lives and the lives of others if will use the services of these!!!
unprofessional and irresponsible!!!
Don't recommend anyone !!!!!!!!!!!!!!!!!!!!!!!!!!!
there are no professionals there, only deceivers, do not pay attention to positive reviews, now you can buy a bunch of reviews for two coins. completely irresponsible
Unprofessional service and expensive than agency. They charge you a bomb leaving your car in disaster without giving clear communication. The supervisor is unprofessional and his only aim is to snatch the money. I spent close to 6k adding more problems to the car.Nobody cares to fix issues once you go back after the service. I warn everyone to stay away from this place.
I went back after a week since i had problems and they didn’t give any attention and problems were not addressed.
I asked the guy to leave my car key with car or security and he forgot. Upon reaching late evening he asked me to come back the next day. When i told him i am ready to come back if he pays me the taxi money to forth and back for which he was moaning he was getting low salary blah blah. After insisting and little bit of argument he came and gave my key.
This place is very money oriented with no attention to service and there is no clarity on communication.
Would recommend only for basic service …
Can’t bet for their workmanship for major repairs ..
All repair work done on my car had consistent issues , with no proper resolution …
Spoiled the Steering system for my Audi A6 car after an engine leak repair Job .. & still leak persistent after spending hello Sum.