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Auto Repair
Forged Auto Mechanical Repairs
Category: Auto Repair
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Forged Auto Mechanical Repairs, operating under the name Forged Motorsports, is a comprehensive automotive service provider. The company offers a wide range of services including general mechanical repairs to keep vehicles running smoothly. They specialize in auto air conditioning service, ensuring comfortable cabin temperatures. For electrical issues, the company provides expert auto electrical service. Additionally, Forged Motorsports offers auto tune-up services to optimize vehicle performance and efficiency.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4.1 out of 5 from 59 reviews. While a significant portion of customers express high satisfaction with the quality of work, professionalism, and fair pricing, a notable negative review highlights severe issues with service quality, communication, and financial practices.
Service Quality:
Positive feedback frequently mentions accurate diagnosis, efficient repairs within estimated timeframes, and effective resolution of complex issues, even for vehicles deemed "dead." Specific services like AC repair and general mechanical work receive praise for restoring vehicle functionality. However, the negative review raises serious concerns about incomplete work, significant delays, lack of communication, and failure to refund payments, indicating potential inconsistencies in service delivery.
Common Themes:
Recurring positive themes include professional and friendly staff, expertise in diagnosing and repairing vehicles, transparent pricing, and high-quality workmanship. The negative review introduces themes of poor customer service, delays, lack of accountability, and financial misconduct. The contrast between these themes suggests a potential disparity in customer experiences.
Final Assessment:
Based on the available data, Forged Auto Mechanical Repairs demonstrates the capacity to provide high-quality and reliable service, as evidenced by numerous positive reviews and a favorable average rating. However, the severe negative feedback regarding service quality, communication, and financial practices cannot be overlooked. While many customers report positive outcomes, the issues raised in the negative review indicate potential areas for improvement in consistency, customer communication, and handling of advance payments. Prospective customers should consider the overall positive trend but also be aware of the reported negative experiences.
!!!be very very very careful!!! Very bad quality of service and the poorest costumer service i have ever had from a garage. They took money from me in advance to fix my car and after 30 days of delays and silly excuses such as "the mechanic is sick" "the part is not available from our supplier" i was surprised on days that they have just moved their location and left my car thrown outside the garage in bad conditions and was never fixed. I hardly managed to get my key back but the garage never returned my money back. Do not pay anything in advance and keep a tracker on your car if you have to give it to them. You will face nice service and professional people at the beggining but once you will pay you will see the real face.
I recently had my BMW X5’s AC system repaired, and I’d like to share my experience: The team quickly identified the root cause of the cooling issues.The repair was done efficiently and within the estimated timeframe. After the repair, the AC cooling system worked perfectly, restoring comfort to the car, especially in hot weather. I’m highly satisfied with the repair. The AC now functions as expected, and the temperature control is much more efficient than before. I would highly recommend forged auto mechanical for any repairs for your car
Last month I had an exceptional experience at Forged in Dubai. The staff demonstrated a high level of professionalism and expertise. From the moment I walked in, I was greeted warmly and felt confident in their abilities. They quickly diagnosed the issue with my vehicle and explained the necessary repairs in detail, ensuring I understood everything. The quality of their work was outstanding, and my daughter’s car has been running smoothly since the visit. The workshop was well-organized and equipped with state-of-the-art tools, which gave me further confidence in their services. Additionally, the prices were fair and transparent, with no hidden fees. I highly recommend Forged in Dubai to anyone in need of reliable and top-notch mechanical services. They truly went above and beyond to ensure satisfaction
Professional and friendly service provided by the staff and the manager. My car was not starting, they towed it out of the basement to their shop, were quick to diagnose it and updated me regularly. Reasonably priced too. Definitely recommended!
Trust me you won’t ever want to go to any other service station or body shop. They diagnose keeping your interest above all. I have a 8+ year old Jeep Grand Cherokee, that was certified dead! Yes, that’s right certified dead and guess what, Forged Auto Mechanical Repairs bring it back to life at a fraction of a cost. It’s a workshop that has professionals, with ethical practices.
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