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Auto Repair
Arrowhead Auto Repairing Services | Car Repair | Oil Change | Car Paint | DIP
Category: Auto Repair
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Arrowhead Auto Repairing Services is a comprehensive automotive service provider. The company offers a wide range of services including general car repair and maintenance, ensuring vehicles run smoothly and reliably. They specialize in air conditioning repair service, keeping drivers cool and comfortable. Auto painting services are available to restore or customize vehicle appearance. As a full-service auto repair shop, they handle various mechanical issues. The company also provides car detailing services for a pristine finish. Experienced mechanics are on staff to diagnose and fix problems. Additionally, the company offers essential oil change services to maintain engine health.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the high average rating of 4.7 out of 5 across 155 reviews. Many customers express high satisfaction with the service received, highlighting friendliness, professionalism, and efficiency. However, a small but significant number of negative reviews raise serious concerns about the quality of work, honesty, and potential damage to vehicles.
Service Quality:
Positive reviews frequently mention quick and efficient service, fair pricing, and thorough work, including free checkups and fluid top-ups. The facility itself is described as clean and organized. Conversely, negative feedback points to issues such as incomplete or incorrect repairs, resulting in further damage and significant additional costs. There are also accusations of unnecessary part replacements and a lack of experience in certain areas.
Common Themes:
Recurring positive themes include friendly and professional staff, fair and competitive pricing, and efficient service delivery. Negative themes center around concerns about the quality and reliability of repairs, potential dishonesty regarding necessary work, and instances of damage occurring during the service. Communication and coordination issues between marketing and the garage staff are also mentioned.
Final Assessment:
Based on the provided reviews and overall rating, Arrowhead Auto Repairing Services appears to deliver a positive experience for a majority of its customers, particularly regarding routine maintenance like oil changes. The high average rating suggests a generally high level of satisfaction. However, the presence of strongly negative reviews detailing significant issues with repairs and potential damage cannot be ignored. While many customers report trustworthy and reliable service, the negative feedback raises questions about consistency and the handling of more complex issues. Potential customers should consider the overwhelmingly positive feedback alongside the serious concerns raised in the negative reviews when making their decision.
After the rainy season, the car had to be serviced. The staff was very friendly and thoughtful and the pricing was decent and affordable. Highly recommended
Do not go here !!!!!!!!!!!
I did my oil change service in 21-Aug - tempted with the price but was a big mistake. I had to repair my car again coz they half fill the oil and my oil pump was damaged. its cost me 5000 aed. Never go here !!!!!!!!! I wonder all above are fake review review.
Good Service. I took my Mercedes to them.
I couldn’t be happier with the service I received at ARROWHEAD! The staff is friendly, and went above and beyond to ensure my car was in top shape. They provided honest advice, fair pricing, and completed the work quickly without compromising on quality. Highly recommend this garage for anyone looking for trustworthy and reliable service.
I recently had my car serviced at this workshop. The staff were friendly and professional, and the work was done quickly and efficiently. My car is running smoothly now and I would definitely recommend this workshop to anyone in need of car maintenance or repairs. Thank you for the great service!
I recently visited Arrowhead Auto Repairing Services for an oil change and filter replacement, and I couldn't be more satisfied with their work. Not only did they do a great job with the service, but they also provided a free general checkup and topped up my fluids. The garage itself is amazing—clean, organized, and easy to find. The staff are highly skilled, and the manager, in particular, was very professional and helpful. Their pricing is fair and competitive compared to other options. With such excellent service and great facilities, I'll definitely be coming back for any car-related issues. Highly recommended!
My Biggest mistake ever !!!!!
Took my car in for an aircon evaporator issue. I hope that this is now fixed since i don't believe any advices from this garage. I now have an electrical fault which flashes on my dash. The garage spent over 5 days trying to solve the dash problem which resulted in me pulling the car out and taking it somewhere else.
Furthermore on arriving home i noticed my right hand side mirror is broken and my bonnet strut bar is also broken. Please be very careful when using a garage that act like they know what they are doing. My car is a 2008 model and yes i know it is old but i took it for every service / maintenance to Al Naboodha up to now and never encountered such problems. This is a issue that i should have avoided by paying a little extra going to the main dealer. Anyway i have learnt my lesson.
They just want to replace the things without any experience in maintenance those things which makes the customer loosing money for nothing. Please do not deal with these people.
Worst garage ever..do not attempt to bring your car for service, bad experience, exactly opposite as what hd been advertised ..do not be trapped as they will immediately drive the car into the bay area and soon you are into the hook .as a suggest also, having a service crew who urgently attends personally, please observe proper hygiene boss .Rexona does not cost much and would last days, not being rude though..they are not well coordinated as they say to you what has been offered on marketing was not totally discussed with the garage? What??playing Safe???