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Home Maintenance
Palms Beach Central AC Maintenance Est.
Category: Auto Repair
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Category: Appliance Repair
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Category: Appliance Repair
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Category: Auto Repair
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Category: Electronics Repair
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Palms Beach Central AC Maintenance Est. is a business specializing in air conditioning services. The company offers air conditioning contractor services, handling installations and maintenance. They also provide air compressor repair services, addressing issues with these essential components of AC systems. Furthermore, the company offers comprehensive air conditioning repair services, tackling various problems to ensure optimal cooling performance.
Customer Sentiment:
Based on the provided reviews, customer sentiment appears to be mixed, with a notable presence of negative feedback. While the average rating of 3.9 out of 5 suggests a degree of overall satisfaction across a larger customer base (12 total reviews), the specific reviews provided highlight significant dissatisfaction among a subset of customers.
Service Quality:
The negative reviews raise concerns about the quality and reliability of the services offered. Issues cited include a lack of commitment to service completion, extended repair times without resolution, and a perceived lack of technical expertise. The description of the technicians' appearance and hygiene also negatively impacts the perception of professionalism and service quality.
Common Themes:
Recurring themes in the negative feedback include ineffective repairs, poor communication regarding service outcomes, and a lack of professionalism from the service personnel. These themes suggest potential inconsistencies in service delivery and customer experience.
Final Assessment:
While the average rating indicates that a majority of customers may have had positive experiences, the detailed negative reviews provided raise serious concerns about the consistency and quality of service for a portion of the clientele. The issues highlighted, particularly regarding failed repairs and professionalism, suggest that the business may not consistently deliver high-quality and reliable service. Potential customers should consider these points and potentially seek further information or alternative providers, especially for critical AC or air compressor repairs.
AC repair
No commitment when they do a service.
Probably the worst ac repair company in AD. Took them 3 days to try to fix my AC unit and they failed. They have no idea what they are doing and they look like homeless people and smell very bad wearing old dirty clothes. Avoid them at all cost.
very disgusting expirence with them