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Electronics Repair
Gulf Electronics Company Service Center Abu Dhabi
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Gulf Electronics Company Service Center is a business that specializes in electronics repair and appliance customer service. The company offers a wide range of services, including the repair of various electronic devices and appliances. They provide customer support for issues related to these products.
Overall Customer Sentiment:
Based on a collection of 245 reviews with an average rating of 3.8 out of 5, customer sentiment appears mixed, leaning towards moderately positive. While a significant portion of reviews indicates satisfaction, a notable segment expresses considerable dissatisfaction, particularly concerning service quality and communication.
Service Quality and Reliability:
Reviews present a dichotomy in service quality. Positive feedback highlights responsive, helpful, and efficient service, smooth installations, and quick troubleshooting, particularly for authorized brand services like Siemens. Conversely, negative reviews frequently cite issues with repair effectiveness (repeated problems), significant delays in service completion, and poor communication, including unanswered calls. Concerns about the handling of warranty repairs and the condition of returned items after service are also present.
Common Themes:
Recurring positive themes include helpful staff, availability of original spare parts, and positive experiences with specific authorized brand services. Negative themes consistently revolve around delays, lack of communication, ineffective repairs, and issues related to the handling of items during the service process.
Final Assessment:
The business demonstrates strengths in providing authorized service for specific brands and offering access to spare parts, which contributes to positive customer experiences. However, inconsistencies in service delivery, particularly regarding repair timelines, communication, and the quality of repairs for some customers, detract from the overall reliability. While the average rating suggests a generally acceptable level of service, the recurring negative feedback points to areas requiring significant improvement to ensure consistent high-quality and reliable service for all customers.
Authorized Service center for Siemens, Phillip and Whirlpool appliances. You can purchase original spare parts here. The warehouse staff are very helpful and will help you identify part numbers. You can order for parts if they are not in stock.
Don’t recommend it at all and unprofessional with there dead line work. Keep calling no answering from the service center and since 9th of April should receive my machine and now 25th of April , how come there’s a service like this in 2025.
Siemens’ customer service is often praised for being responsive, helpful, and efficient in resolving issues. smooth installation processes and quick troubleshooting support when needed. recommended for their performance, reliability, and innovative features, with many users expressing satisfaction with both the product and the after-sales service.
This is really frustrating that under warranty washing machine they are asking money. By giving reason of cocroz. It's fine I am ready to pay. But not ready to clean inside matchin for sure if next time matchin did not work then same reason they will give. And also my new washing machine received with lots of scratches and broken parts after they repaired. Which I have not expected to receive. Well sending ur matchin for repaire to this company always take pictures as a proof or else they will say it was like that we didn't damaged.
Very Bad experience Twice given at repair but same problem not working, pls guy don't trust the brand it's only name brand , not good for 1 star , useless experience, very very very bad experience,no 1 response at main shop full new guy at shop Madina discount market near life care hospital Musaffaha branch
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