
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
Green Motors - Auto Tech
Category: Electronics Repair
H.T Electronics is a business specializing in the repair of various electronic devices. The company...
Category: Appliance Repair
EROS Service Center - Musaffa Abu Dhabi is an electronics repair shop. The company offers repair ser...
Category: Air Conditioning Repair
Sherta General Maintenance, a business , is an air conditioning repair service. The company offers a...
Category: Auto Repair
AUTOTRUST MULTI-BRAND CAR SERVICE CENTRE - ABUDHABI, operating under the business name Autotrust, is...
Category: Appliance Repair
Good Choice Home Appliances Repair Abu Dhabi is a business specializing in appliance repair services...
Green Motors - Auto Tech is a comprehensive automotive service provider. The company offers a wide range of services including motorcycle repair, auto body work, general auto repair, and auto restoration. They also operate as a car dealer and provide car repair and maintenance services. Their expertise covers various aspects of vehicle care, from routine maintenance to complex repairs and restoration projects.
Customer Sentiment:
Overall customer sentiment appears largely positive, with a significant number of reviewers expressing satisfaction with their service experiences. However, a notable minority of reviews indicate significant dissatisfaction, citing issues related to trust, responsiveness, and service speed.
Service Quality:
Positive reviews frequently highlight the professionalism and expertise of the staff, particularly service advisors and team leaders. Specific praise is given for the quality of repair work, attention to detail, and timely completion of services, sometimes even ahead of schedule. Conversely, negative feedback points to concerns about the integrity of repairs and the perceived lack of necessary part replacements, suggesting potential inconsistencies in service delivery.
Common Themes:
Recurring positive themes include exceptional customer service, clear communication, and the professionalism of specific staff members. The efficiency of the service process itself is also frequently mentioned positively. Negative themes center around issues with the appointment scheduling process, lack of responsiveness from the call center, and concerns regarding the transparency and honesty of the repair work performed, particularly in relation to part replacements and pricing.
Final Assessment:
Based on the provided reviews and the overall high average rating, Green Motors appears to deliver high-quality and reliable service for a majority of its customers. The business demonstrates strengths in customer interaction, technical expertise, and efficient service execution. However, the negative feedback, while representing a smaller portion of the reviews, raises serious concerns about potential issues with trust, communication breakdowns in initial contact, and the speed of service in some instances. While the overall picture is positive, addressing the reported inconsistencies in service integrity and improving the initial customer contact process would likely enhance the business's reputation and customer satisfaction further.
Excellent service and superior customer care. The staff are really professional and they are passionate in their work. They committed to the customer satisfaction. Mr. Sayed Abbas (service advisor), I am very thankful to your efforts since you provided me with regular updates about my vehicle and addressed all my concerns. I highly recommend green motors garage.
I recently had my car repaired at green motors after an accident, and I couldn’t be more satisfied with the service I received. The repair work was absolutely flawless, every damaged part was fixed with the highest level of professionalism and attention to detail. A special thanks to Mr. Sayed Abbas, Service Advisor, for his support throughout the process. He kept me updated, answered all my questions, and ensured that everything went smoothly. I even received my car before the scheduled time, which was a pleasant bonus! I highly recommend their services to anyone looking for top-notch car repairs and exceptional customer care.
I recently had my car serviced at Green Motors for body repair, and the experience was outstanding from start to finish. The staff were friendly and professional throughout, ensuring a seamless process. A special thanks to Mr. Elie for his thoughtful handling of the case, and to Mr. Abbas, the service advisor, for his professionalism and regular updates. The repair was completed ahead of schedule, and the quality of the work was exceptional. I highly recommend Green Motors for any vehicle maintenance, whether engine or bodywork. Their extensive facilities and expertise in servicing luxury cars truly stand out.
I recently visited Green Motors for a routine check-up, and I was thoroughly impressed with the service. The maintenance was handled with great care and professionalism, ensuring my car was in excellent shape. A big thank you to Ms. Kawther, the Service Advisor, for her exceptional assistance throughout the process. She kept me well-informed, addressed all my concerns, and made sure everything was seamless. The service was completed promptly, and I even received my car as per the expected scheduled which was a pleasant surprise! I highly recommend Green Motors for anyone seeking reliable and high-quality car maintenance with outstanding customer service.
I'm satisfied with my first 10,000 km service experience at [Green motors]! From the initial inquiry to the completion of the service, everything was handled professionally and efficiently. Special kudos to Mr. Sayed Abbas, my service advisor, and Mr. Nasser, the team leader, for their exceptional customer service. They addressed all my concerns and kept me informed throughout the process. However, I do have one suggestion for improvement: the appointment scheduling process. It took me four days to get a call back from the call center to book my appointment. While the service itself was top-notch, this delay could be frustrating for others. Overall, I'm impressed with the quality of service and the team's expertise. I look forward to continuing to bring my vehicle to [green motors ] for all its maintenance needs. Rating: 4.5/5 stars Mohamed hussein
My car is under warrantee, I called them twice to come and fetch the car as it doesn't start, they said sure will call you back however no one did
They are not trusted The workshop workers take advantage of the customer's lack of knowledge of the technical and mechanical names, and they replace other parts, and they drain the customer financially…. All photos after for an replaced parts they sent to me in 1st estimate
I checked the car in somewhere else after I felt that nothing repaired and find nothing replaced
What they did is not a misunderstanding... This falls under the term "fraud".
Very bad experience
Very poor service
Ir response
Very slow service (car ready after 2 months) and overpriced. I selected them based on the Google reviews. Disappointed.