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Computer Repair
Nils & Abbas Trading Co. LLC
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Nils & Abbas Trading Co. LLC, , is a business that offers a range of services. The company offers air compressor repair services, providing solutions for maintaining and fixing air compression systems. Additionally, the company offers services as a boiler supplier, providing boilers for various applications. Furthermore, the company offers services as a pneumatic tools supplier, offering a selection of pneumatic tools.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.4 out of 5 from 33 reviews. While a significant majority express satisfaction, there is a notable negative outlier that strongly contrasts with the prevailing positive feedback.
Service Quality:
Based on the reviews, key strengths include prompt response times, technical knowledge, and consistent after-sales support, with one reviewer highlighting a long-standing positive relationship over 17 years. The business is also described as reactive and helpful. However, a significant weakness is highlighted in one review concerning a negative experience with employee treatment and a perceived lack of integrity in business practices.
Common Themes:
Recurring positive themes include the responsiveness and helpfulness of staff, technical expertise, and reliable long-term support. The negative feedback centers on a specific incident related to employee relations and perceived unfair treatment.
Final Assessment:
The business generally demonstrates a strong track record of providing good service, particularly in terms of technical support and customer responsiveness, which is reflected in the high average rating. The positive feedback is consistent across multiple reviews and over a significant period. However, the single highly negative review, while not representative of the majority, raises concerns about internal practices and ethical considerations. While the business appears to deliver high-quality and reliable service for most customers, the isolated negative feedback warrants consideration for potential customers and suggests an area for internal review by the business.
Good people, very reactive and keen to help
I deal with them for fixing my compressor and they are supporting
My experience with Nils has been good ,their promt response and their prompt response and their technical knowledge how is recommendable, their afterwards support for the last 17 years that I have known Nils and Abbas is excellent
The worst company I’ve ever encountered! Imagine cancelling someone who is still rendering and they will make excuses that it is system generated??? Dear Nils and Abbas your employee has been good to you and yet you cheated on him! May Allah forgive you!
Very good trading company.. good service.. good receptionist...and good products...
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