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Appliance Repair
Edge Integrated Technical Services
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Edge Integrated Technical Services is a property management company offering a comprehensive range of services. The company offers air conditioning repair, carpentry, electrical work, and general handyman services. They also provide masonry contracting, painting, plumbing, upholstery cleaning, and water tank cleaning. These services cater to various maintenance and repair needs for properties.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 across a significant number of reviews (1939 total). Many customers express satisfaction with the professionalism, punctuality, and efficiency of the teams, particularly for AC duct cleaning services. Positive feedback frequently highlights noticeable improvements in air quality and a clean work environment.
Service Quality:
While a majority of reviews praise the quality of work, particularly for AC duct cleaning, there are notable inconsistencies and significant negative experiences reported for other services like renovation, general cleaning, and water tank cleaning. Strengths include thoroughness in covering areas and explaining processes for AC cleaning. Weaknesses are evident in poor finishing, lack of skilled labor, hygiene concerns (water tank cleaning), and incomplete jobs (AC leak repair).
Common Themes:
Recurring positive themes include professional and polite staff, effective AC duct cleaning resulting in improved air quality, and transparent pricing. Conversely, negative themes consistently point to issues with punctuality, poor communication regarding delays, lack of skilled labor for certain services, inadequate quality control, and poor follow-up on unresolved issues. The disparity in quality between AC duct cleaning and other services is a prominent pattern.
Final Assessment:
Based on the provided reviews and overall rating, Edge Integrated Technical Services appears to be a reliable provider for AC duct cleaning, consistently delivering positive results and customer satisfaction in this area. However, the significant negative feedback concerning renovation, general cleaning, and water tank cleaning raises serious concerns about the quality and reliability of these specific services. While the high overall rating suggests a strong performance in their core offerings, potential customers should exercise caution and potentially seek alternative providers for services beyond AC duct cleaning, given the reported inconsistencies and issues with professionalism and quality control in those areas. The business demonstrates strengths in a specific service but needs to address significant shortcomings in others to ensure consistent high-quality and reliable service across their entire portfolio.
Great Team of Professionals ! Great Duct Cleaning Job! Everything inside the house was covered The ducts were properly cleaned and sanitized and the grills were washed out properly. I could definitely feel the difference in the Air Quality! No mess was made inside the house and every member of Edge team was very nice careful and polite !Overall a great experience and highly recommended!
Hi We have done duct cleaning through edge integrated technical services on dated 07 jan 2025 for 1 bed apartment. I am highly recommending the company for their work. They did amazing job and technicians were very knowledge helpful. They covered all the items at home before starting the work. Attached are the pics of the work they have done.
I had an extremely disappointing experience with edge integrated technical services
First, their team showed a complete lack of respect for time commitments. Despite multiple promises, they repeatedly delayed their arrival without proper communication, wasting hours of my day.
Thinking it might have been an isolated issue, I gave them another chance by booking them for water tank cleaning. What I witnessed was absolutely shocking:
• They were using pieces of old underwear and random clothes to dry and clean the inside of the tank — something completely unhygienic, unprofessional, and completely unacceptable for health and safety standards.
When I raised my concerns, instead of taking accountability, the company started blaming their staff, which only made it worse.
It clearly shows a total lack of training, professionalism, and basic operational standards.
I have photos to back up my experience, and I would strongly advise anyone to be extremely cautious before dealing with this company. Your health, time, and trust deserve better.”
I hired Edge Integrated Technical Services for AC duct cleaning. The cleaning itself was fine, but part of the job included fixing a leak in the kitchen split AC unit — which was never resolved.
I reported the issue the same day. They confirmed it and said they would send someone. I followed up multiple times over several days with no response. My messages were seen, and I was told “we’ll check” or “we’ll get back,” but nothing happened.
To make things worse, they sent me a service report saying the job was completed — even though the issue was still pending.
Very disappointing follow-up and coordination. I had to keep chasing them just to fix something they were already paid to do. I gave them every chance to respond before writing this review, but unfortunately, they didn’t take it seriously.
I recently hired Edge integrated tech company for AC duct cleaning, and I’m thoroughly impressed with their service. From start to finish, the team was professional, punctual, and extremely efficient. They explained the process clearly, handled the equipment with care, and made sure everything was spotless before leaving. The air quality in my home has noticeably improved since the cleaning, and I also appreciate the transparency in pricing no hidden charges. It’s clear they prioritize both quality and customer satisfaction. I would highly recommend this company to anyone looking for reliable and effective duct cleaning services.
I recently hired the Edge Integrated Technical Services to clean my AC ducts, and I couldn’t be happier with the experience. From the first call to the end of the service, everything felt professional yet approachable. The team was super friendly and easy to work with. They didn’t just rush through the job—they actually took the time to explain what they were doing. which I really appreciated. What stood out the most was how respectful they were of my home. They covered everything before starting and made sure to clean up after themselves—no mess left behind. As for the results, I’ve already noticed that my home feels fresher, and I’m not sneezing as much. The air just feels… cleaner. And the price? Totally reasonable, especially for the quality of work they delivered. If you’re on the fence about getting your ducts cleaned or don’t know who to trust, I’d say go with Edge Integrated Technical Services. They made the whole process stress-free and left me feeling confident I’d made the right choice.
If I could rate this company with no stars, I would do it. Their “deep cleaning” service turned out to be less than a regular cleaning. Many things were left undone: the bathroom’s walls, all the corners, the top of the kitchen cabinets, the skirting boards… and I could continue with many other things… Like “we don’t have the proper cleaning equipment for the oven and microwave”…
Unfortunately I couldn’t be there at the time of the work but my nanny was there. Anyway, in my past experience, more professional companies never needed a watchdog to make sure the work was done properly!!! Never ever I will use their services again.
Living in a big villa, each year we do Ac cleaning before summer hits, to clean all the dust and dirt accumulated throughout the year. I tried many companies but by far this one is the best. They do it professionally and properly. They cover the whole room before they start and they take photos of each AC unit individually before and after. The cleaning is done properly and they take their time not like other companies. I am very pleased with the work. I didn’t ask for the workers names, they were 4 , but they were all amazing . Definitely will use them again. Highly recommended 👍
PLEASE FIND OTHER SUPPLIER IF YOU DONT WANT TO HAVE HEADACHE.
THEY JUST USING HIRE NON SKILLED LABOUR.
I'm not sure why they have so much good reviews. I trusted review but maybe I'm not the lucky one.
I had full cleaning duct a/c on Feb 2025.
They came 2hours late. I had to multiple call to lady in office.
Guys finally got here but he coulnt speak english. Ok if you are in dubai these two can be common. I was hoping at least get job done correctly .Maybe they were rush on next job, didn't close the job well.
Bathroom was super mess.my dry bathroom became Water everywhere even on the counter/ mirror /floor/ toilet seat. all my stuff on the count got wet. One of the guy was using my slipers for wet floor on bathroom and he took from the shoe rack.we don't use slipers on bathroom because it's dry bathroom. How even this possible?? Using someone else below without asking??? I waomt be supplied if they touch something else.
Job was done extremely poor.
Why they use silicon for grill? And Silicon job was horrible. There are even cheap small tools to finish silicon job. They don't even have this??
Anyway they were left. So I paid with payment link.
NEVER PAY WITHOUT REPORT.
They were mentioned i will get report within 24hrs. However, I had to follow up AFTER 48hrs. I wanted to speak to the managers and they gave some other staff number not the managers. I had to call multiple different number and all they say was I will ask someone. It's not my responsibility.
Report will be not as they showing before you paid. They were sending different format. Hard to tell what was done .
Outside grill you are able to check from outside maybe. However,
Specially inside dust and the coil. You will never know it has cleaned or not. One lady was agreed it was not the standard report. And she will check.
I requested new report still not done yet.
MOST IMPORTANT PART !!!!
recently weather was getting hot so we switched on over weekend.
NOW WHOLE HOUSE SMELL LIKE OLD MOP AFTER TURN ON A/C .
I'm not sure what they have done.
DONT MAKE SAME MISTAKE AS ME.
HORRIBLE !!!!!
WARNING! ⚠️
Never use them for renovation! .. worst work ever. Still suffering the consequences of using them. The handy mand is the tiler, the electrician the demolition and the false ceiling installer. Charging for professionals but bringing amateurs that learn on the job. Bathroom tiles removed multiple times for mistakes, and still not to a good standard. Electric work, had to bring people to repeat. Toilet seat is wobbly in 2 out of 3 toilets. Finishing overall very very poor. Too many things to list. See pictures of some of the issues .. I am happy to show anyone that doubts my review!