CUSTOM BIKES

Edge Integrated Technical Services is a property management company offering a comprehensive range o...

Carcility Car Services, , is a comprehensive automotive service provider. The company offers a wide...

The business name of the entity is Suzuki Service & Parts Center - Sheikh Zayed Road. The company of...

Harley-Davidson Dubai, operating under the business name Harley-Davidson Dubai, is a motorcycle deal...

Al-Futtaim Toyota Service Center on Sheikh Zayed Road in Dubai is a comprehensive car repair and mai...

About CUSTOM BIKES

Custom Bikes, a business operating as a motorcycle shop and business center, offers a range of services catering to motorcycle enthusiasts and businesses. The company offers motorcycle sales, repairs, and customization services, allowing customers to personalize their bikes. Additionally, as a business center, Custom Bikes provides services such as office space rental, meeting room facilities, and administrative support, catering to the needs of various businesses. The company aims to be a comprehensive hub for both motorcycle-related needs and business operations.

AI Generated Sentiment, based on recent reviews:

Overall Customer Sentiment:
Based on a total of 98 reviews with an average rating of 4.4 out of 5, the overall customer sentiment towards [Business Name] appears largely positive. A significant portion of customers express high satisfaction with the service received, particularly highlighting the positive interactions with staff and the quality of work performed. However, a notable minority of reviews indicate significant dissatisfaction, primarily related to the effectiveness of repairs and perceived value for money.
Service Quality and Reliability:
Reviews suggest a mixed experience regarding service quality. Positive feedback frequently mentions friendly, knowledgeable, and helpful staff, with specific individuals like "Loi" being singled out for exceptional service. Customers appreciate the team's apparent dedication and the quality of customization work. Conversely, a recurring theme in negative reviews is the failure to resolve initial problems, with some customers reporting new issues after service or questioning the necessity of recommended repairs. Concerns about pricing and professionalism are also present in negative feedback.
Common Themes:
Key strengths identified in the reviews include positive staff interactions, particularly the helpfulness and friendliness of the team. The business also appears to excel in customization services. Weaknesses consistently mentioned involve the effectiveness of repairs, instances where problems were not fixed or new ones arose, and concerns regarding pricing and the perceived necessity of certain services. The presence of both highly positive and strongly negative experiences indicates a degree of inconsistency in service delivery.
Final Assessment:
[Business Name] demonstrates a strong capacity for positive customer engagement and appears to deliver high-quality results in certain areas, particularly customization. The high average rating and numerous positive reviews suggest that many customers have a positive and reliable experience. However, the recurring issues highlighted in negative feedback regarding repair effectiveness and value for money are significant and warrant attention. While the business clearly has strengths, the inconsistency in resolving core problems for some customers prevents a definitive conclusion of consistently high-quality and reliable service across all offerings. Potential customers should consider the range of feedback when making their decision.

Amenities

Business Hours

Services

Contact Seller

Claim This Business