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Other Repairs
Minutes
Category: Auto Repair
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Minutes is a business that offers a variety of services. The company offers repair services, including mobile phone repair and watch repair. They also provide key duplication services, allowing customers to get copies of their keys made. Additionally, Minutes operates as a rubber stamp store, providing custom rubber stamps.
Customer Sentiment:
Overall customer sentiment appears to be highly positive, as indicated by the exceptionally high average rating of 4.9 out of 5 across 1209 reviews. Many customers express satisfaction with the service provided, highlighting friendliness, efficiency, and successful repairs.
Service Quality:
The business demonstrates strengths in various service areas, including watch repair, mobile phone repair, and specialized services like engraving. Customers frequently commend the skill and professionalism of the staff. The convenience of the location and speed of service are also noted as positive aspects.
Common Themes:
Recurring positive themes include the friendly and helpful nature of the staff, successful repairs of various items, and the convenience offered by the business's location and accessibility. However, some negative feedback points to concerns regarding pricing transparency and warranty issues, particularly concerning screen protectors and watch batteries. There are also instances of dissatisfaction with the resolution of post-service issues.
Final Assessment:
Based on the overwhelmingly positive average rating and numerous favorable reviews, the business generally delivers high-quality and reliable service. The staff's expertise and customer-centric approach are significant strengths. While the negative feedback regarding pricing and warranty issues is a concern, it appears to represent a small fraction of the overall customer experience. The business seems to be a reliable option for various repair and related services, though potential customers should exercise caution and clarify warranty terms and pricing upfront for certain products.
Brought my watch to fix the battery and paid high price compared to market but when I asked about the price they said this is to fix the "original" battery, but when I got the receipt upon payment it shows a brand which is sold online for less than 2 AED per piece.
Dont buy their screen protectors. they will tell you they are the best around, scratch proof etc. Mine was for over 100/-, had bubbles in it after a few weeks and they said there is no warranty. Cheap products
I guarantee you this shop is amazing for all the watch keepers. They are great for repairs and very accommodating. Your time piece will be in good hands to them. Especially, Iqbal. He's awesome. Thanks.
I had issue with my most loving gaming console. I m glad I came in minutes to repair. It's working well now..thank you Kanchan , roshin and there service team. For make it possible. I love it too much
I took my shoe , they said will send to service center and take 3 to 5 days
It's a bit expensive from the rest of the places for all the services, but the accessible and fast service is what you get at minutes and they are professional.. So paying extra is not something I wouldn't do for the convenience of being in a mall and having parking and roaming around till your work is done.. so all in all, I like their work and service, would recommend them to everyone
Team is extremely helpful and love to take a challenge. Nasri managed to do engraving for our kids in Arabic on a Tripp Trapp chair. Wood is curved, and he managed to make it look awesome! Thank you team.
Unethical business. They offered me a lifetime warranty on the screen protector which costs alot. However few days later tge protector got peeled, so I came back to replace it and they asked for more money. This is called theft be aware!
Very good and exceptional friendly service. Had a watch battery replacement job for a high end brand watch, very happy with the service. Sumitra is a star !!
Worth shop i have been dealing with I changed my phone screen after a few months the screen stopped working i came back to the shop to see what was wrong they said we can’t go anything
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