Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy.Ā A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
MARIO PHONE LLC
Category: Auto Repair
Smart Auto UAE is a business that specializes in automotive care and enhancement. The company offers...
Category: Auto Repair
Bare Protection is a business that specializes in mobile phone repair and accessories. The company o...
Category: Other Repairs
Minutes is a business that offers a variety of services. The company offers repair services, includi...
Category: Auto Repair
AutoPro - 7089 is a comprehensive automotive service provider. The company offers a wide range of se...
Category: Air Conditioning Repair
Prime Truck Lube & Repair, operating as Cartow, is a towing service business. The company offers a r...
MARIO PHONE LLC, operating under the business name MARIO PHONE, is a company specializing in mobile phone services. The company offers a range of services including mobile phone repair, addressing various issues with cell phones. As a cell phone store, the company provides sales of mobile devices. Additionally, functioning as an electronics store, the company offers a selection of electronic goods. The services provided encompass the repair, sale, and general support related to mobile phones and other electronic items.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and overall rating data, customer sentiment appears mixed, leaning towards positive. While the average rating of 4.3 out of 5 suggests a generally favorable perception, a significant portion of the detailed feedback highlights negative experiences. This indicates a divergence between the overall numerical rating and the qualitative feedback provided by some customers.
Service Quality and Common Themes:
Positive feedback frequently commends the speed of service and the helpfulness and kindness of the staff. Customers who had positive experiences often mention reasonable prices for the results achieved.
Conversely, negative reviews consistently point to issues with pricing transparency and perceived overcharging. Several reviewers express concerns about inconsistent pricing based on customer appearance and a lack of clear price lists. Instances of faulty repairs and refusal to rectify issues are also reported, raising questions about the reliability of the repair services. Accusations of fake positive reviews and rude staff further contribute to the negative sentiment expressed by some customers.
Final Assessment:
While the business benefits from a strong overall average rating and positive comments regarding speed and staff demeanor, the recurring themes of unclear and potentially inflated pricing, coupled with reports of unresolved repair issues, are significant areas of concern. The discrepancy between the high average rating and the detailed negative feedback suggests that while many customers may have satisfactory experiences, a notable segment encounters significant problems. To consistently deliver high-quality and reliable service, the business should prioritize improving pricing transparency, ensuring consistent and fair pricing practices, and addressing issues related to repair quality and customer service in instances of faulty work.
Amazing speed in fixing my iPhone screen I was scared from the bad reviews but seriously the staff are very nice and helpful reasonable prices for the result thank you and tomorrow I will collect my Samsung as well thank you millions
Most of the thanks will come back the service I had the people were such helpful and kind verey big thx to all of them
very bad, i paid 510 dhs for iphone screen where the sensor of the screen does not work and they refuse to change it for me. they told me if you want it to be changed buy a new one the arab workers their are very rude also i would not recommend it to anyone
Very bed service i buy eirphone 25 dhs not working i tell him so this told give me extra 10 dhs after changingšall costmer carefully this shop also very high price all itam
Very very bad customer service, Never clear with prices ,Very over prices , every thing is 5 Tims more than original price Always trying to foul all Customers Depend on the look of people the put the price no clear price list or service charge, never visit total fraud , And all the positive feedback is fake , they are resting them self
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy.Ā A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy