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Appliance Repair
MALAYSIA TRADING
Category: Appliance Repair
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Category: Appliance Repair
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Category: Auto Repair
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Category: Mobile phone Repair
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Category: Electronics Repair
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MALAYSIA TRADING, is a business specializing in a wide range of technology and appliance repair services. The company offers expertise in mobile phone repair, catering to various issues with cell phones. They also function as a cell phone accessory store and a general cell phone store, providing related products and devices. Beyond mobile devices, the company offers comprehensive computer services, including repairs and potentially software solutions as a computer software store. They also operate as a computer store, likely selling computer hardware. Data recovery services are available for retrieving lost information. Furthermore, the company provides repair services for televisions and major appliances like washers and dryers, demonstrating a broad scope of technical support.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 3.9 out of 5 from 93 reviews. While a significant portion of reviews express high satisfaction with service quality, fairness in pricing, and technical expertise, a notable minority highlight significant issues with service delivery, communication, and reliability.
Service Quality:
Strengths in service quality are frequently mentioned, particularly regarding technical proficiency in mobile and electronic repairs, including complex motherboard issues. The business is praised for its transparency in quoting and not charging for initial inspections. However, weaknesses are evident in consistency and reliability, with instances of unresolved issues, repeated defects after repair, and delays in service delivery.
Common Themes:
Recurring positive themes include the technical skill of the staff, fair and reasonable pricing, and the convenience of on-site service for household appliances. Negative themes consistently revolve around poor communication, unfulfilled promises regarding repair timelines, perceived use of cheap spare parts, and instances of unprofessional behavior and lack of accountability from staff. Concerns about high pricing for certain electrical services are also present.
Final Assessment:
Based on the provided reviews and overall rating, the business demonstrates areas of strong performance, particularly in technical repair capabilities and transparent pricing practices. However, inconsistencies in service delivery, communication breakdowns, and issues with reliability and accountability significantly impact the overall customer experience for a segment of the clientele. While many customers report positive outcomes and recommend the service, the recurring negative feedback suggests that the business does not consistently deliver high-quality and reliable service across all interactions and service types. Potential customers should consider both the positive feedback and the reported weaknesses when making a decision.
As always helpful for home need assets service and solved accordingly Last 9 years I observed them always they are best in service
Best 👌 for mobile repair. They have professional technician expecially for iPhone i did my 13 pro motherboard repair in days was return from many shops just give them Time thy will make it up
Best team to provide any type of household services. They are the best if you are specifically located in the Al Nahda, Sharjah area. I called them couple of times once for repairing my refrigerator and again for repairing my mixer, they visited my place in an hour time and investigated the issue and then quoted the cost for repairing. The best impressing part is that, they won’t charge you for all this inspection work and they only charge once you accept their quotation and give a go ahead for the repairing work. Really appreciate their transparency and the reasonable quotation due to which I have moved ahead both the time with them. If the resolution is not within their scope they will inform you upfront and won’t charge you even a single penny. Malaysia Trading is definitely highly recommended. Stay Safe, Stay Strong and Keep Smiling 🙂
Didnt fix my device as what they have promised. Keeps on telling give us 15 minutes until they reached their closing and i wasnt able to collect it. So disappointed😔
Do not trust this shop!!! Dont leave your phone, here!!! they are opening it with out your consent. Caught because they use my phone to take photo and forget to delete..
Excellent service delivery by this team. Very fair and reasonable with their service charges most importantly.. I will recommend them any-day all day.
Perfect store to visit for electronic repair and mobile service with perfect technical guys . Near shop almost ruined my phone but they made to recover the mobile fixing the motherboard . they are trusted people for repair gadgets
Their average price is high for any kind of electrical service. Too greedy as only 1 of them kind is available in this location.
This place is been run by a bunch of Un-professional people and not even a single person is responsible. They promise you a date and call back. But its never done! Went to repair a Grinder/Juicer and they took 4 days inspite of promising same day evening delivery. More over cheap spare parts are installed. Go there at your own risk!
Very bad service. I have given my oven for repairing 1 month before , and same defect repeated now. Repairing charge is also very high. I have called them 2 times today morning and I have gone there as per their instruction. But the staff's behaviour was very bad. Very irresponsible people...
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