iSTYLE Apple Premium Reseller - Al Wahda Mall

3rd Floor Shop # E313-314 Al Wahda Mall Extension - Abu Dhabi

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Business Listing

Mobile phone Repair

Mobile Phone Repair

iSTYLE Apple Premium Reseller - Al Wahda Mall

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About iSTYLE Apple Premium Reseller - Al Wahda Mall

iSTYLE Apple Premium Reseller - Al Wahda Mall is a business that specializes in Apple products and services. The company offers a comprehensive range of services including mobile phone repair, acting as a cell phone accessory store, a cell phone store, and an electronics store. Customers can find the latest iPhones, iPads, Macs, and other Apple devices, along with a wide selection of accessories such as cases, chargers, and headphones. The company also provides repair services for Apple products, ensuring that devices are functioning optimally. As an electronics store, they offer a variety of other electronic gadgets and accessories.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 from a significant number of reviews (731). Many customers express satisfaction with the helpfulness and friendliness of specific staff members, particularly highlighting their product knowledge and willingness to go the extra mile.
Service Quality:
While many reviews praise the exceptional service provided by certain employees, there are notable instances of poor service. These include experiences with unhelpful or dismissive staff, lack of assistance with payment options, and perceived disrespect or condescension. The disparity in service quality suggests inconsistency across the staff.
Common Themes:
Recurring positive themes include the helpfulness, friendliness, and product knowledge of specific staff members (Elizabeth, Ritchel, Oliver). Negative themes center around poor customer service from other staff, high pricing compared to competitors, and issues with post-purchase support or returns for faulty products. The perception of being ignored or treated poorly by some staff is also a significant concern.
Final Assessment:
Based on the provided reviews and overall rating, the business demonstrates a strong potential for delivering high-quality service, primarily driven by the positive interactions with certain staff members. However, the negative feedback regarding inconsistent service quality, high pricing, and post-purchase support issues indicates areas for improvement. While the high average rating suggests a generally positive customer experience, the negative reviews highlight significant weaknesses that could deter potential customers and impact the business's reputation for reliability. Addressing staff training and consistency, pricing competitiveness, and post-purchase support processes would likely enhance the overall customer experience and solidify the business's position as a reliable service provider.

Amenities
Credit cards Debit cards In-store pick-up In-store shopping NFC mobile payments On-site services Same-day delivery Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.7 (731 reviews)
Review 1 of 10
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4.7222222222222 (7341 reviews)
Member since
May, 05 2025
Location
3rd Floor Shop # E313-314 Al Wahda Mall Extension - Abu Dhabi, Abu Dhabi, United Arab Emirates
9 Listings 0 Followers
Business Hours
Monday 10:00 AM - 12:00 AM
Tuesday 10:00 AM - 12:00 AM
Wednesday 10:00 AM - 12:00 AM
Thursday 10:00 AM - 12:00 AM
Friday 10:00 AM - 01:00 AM
Saturday 10:00 AM - 01:00 AM
Sunday 10:00 AM - 12:00 AM
Services
Cell phone accessory store
Cell phone store
Electronics store
Mobile phone repair shop
Contact Seller
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