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Computer Repair
iSTYLE Apple Premium Partner - Mirdif City Center
Category: Mobile phone Repair
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iSTYLE Apple Premium Partner - Mirdif City Center is a business that specializes in providing a range of services related to Apple products. The company offers computer repair services, addressing issues with Apple computers. As an electronics store, it provides a selection of Apple devices and accessories. The company also offers electronics repair services, handling various electronic devices. Additionally, it functions as a mobile phone repair shop, specifically catering to the repair needs of Apple iPhones.
Overall Customer Sentiment:
Based on a large volume of reviews (1594 total) and a high average rating of 4.7 out of 5, the overall customer sentiment towards iSTYLE appears overwhelmingly positive. While a small sample of recent reviews shows some mixed experiences, the vast majority of customers report satisfaction with the service and products.
Service Quality:
Positive reviews frequently highlight the helpfulness, friendliness, and professionalism of the staff. Specific mentions of efficient service, ease of transactions, and attentive support are common. Customers appreciate staff going the extra mile to resolve issues and provide guidance. However, a minority of reviews indicate potential inconsistencies in service quality, with some customers experiencing long wait times, lack of staff attention, and disappointing trade-in offers. There are also concerns raised about staff knowledge and the need for additional training in some instances.
Common Themes:
Recurring positive themes include the quality of products, the helpfulness of individual staff members, and the overall pleasant shopping experience. Negative themes primarily revolve around wait times, perceived understaffing, and occasional issues with product functionality or trade-in valuations. The Mirdif City Centre branch is specifically mentioned in a negative context regarding staff training.
Final Assessment:
Considering the high average rating and large volume of positive feedback, iSTYLE generally appears to deliver high-quality and reliable service. The business excels in providing a positive customer experience through friendly and knowledgeable staff. While there are isolated instances of service shortcomings and operational inefficiencies, these do not seem to represent the typical customer experience. The business should focus on addressing staffing levels and ensuring consistent service quality across all branches to maintain its strong reputation.
Go to Rashik for an amazing and friendly service. i bought my birthday gift and actually had a great experience. Thank you so much Rashik for making my day memorable .
I had a great experience staff are very supportive. I brought iPad from emax same city center and later I got to know that there is an issue to download the apps, so I went back to emax they couldn’t rectify it and they suggest me to visit istyle , I forgot the lady name from I style with abaya she immediately find the issue and help me to sorted. I highly recommend.
I had a wonderful experience at iSTYLE. The staff were incredibly helpful and attentive, making the whole visit smooth and pleasant. What really stood out was the store manager— Leana Dasha, super friendly and genuinely cared about providing great service. It’s clear the team takes pride in their work and values their customers. Highly recommend this store if you’re looking for quality service and a great selection of phones!
If I could I would give them even 0 stars!! Ordered pink iPhone 16 256 GB in store waited for more than 3 hours and not received the phone!!! Worst experience ever!! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Nice place genuine products..
But it's under staffed...
It's the 2nd time I have come here to buy something and I have to wait for more than 20 minutes to attend..
One of the worst experiences I had they would try to sell you everything gadgets that doesn’t work ! How come a new iphone requires an update ! Such a terrible experience. Would directly purchase from apple store and not bother with istyle !
Rashik, was very helpful and friendly. The service was perfect and easy going. The tabby process was successfully completed in minutes. Thank you for the convenience of shopping.
The most disappointing branch is Mirdif City Centre branch. The staff, along with the manager, need to take a training course to learn how to serve customers properly. It would be great if you could bring in a manager like the one at Dubai Hills.
The service I received was extremely disappointing, can’t believe that this is an Apple authorized shop. My time was wasted; the staff member informed me that she would check on my devices and that it would take approximately 5 to 10 minutes. I decided to grab a coffee, but upon my return, she had forgotten about my devices and had to ask a colleague to assist, which added another 7 minutes to my wait. I initially visited for a trade-in, but I was taken aback by the low offer for my devices. I recommend seeking trade-in options at external phone stores, as they may provide better value.
Went to I Style bought two phones and one cover because of this random girl called Dorsaf. She was very professional and convincing. She helped me with my choice and offered me the best service possible. Will come back very soon once they drop the new iPhone hahaha