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Auto Repair
IGT Services and Technologies FZ LLC
Category: Auto Repair
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IGT Solutions, a global leader in travel and hospitality technology, offers a comprehensive suite of services designed to transform businesses in the travel industry. The company offers innovative software solutions, including reservation systems, revenue management platforms, and customer relationship management tools. Beyond software, IGT Solutions provides business process outsourcing (BPO) services, handling tasks like customer support, back-office operations, and data analytics. Their expertise spans digital transformation, helping clients leverage technology to improve efficiency and enhance customer experiences. IGT Solutions focuses on delivering tailored solutions that address the unique challenges and opportunities within the dynamic travel and hospitality sector.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 56 reviews. Many reviewers express satisfaction with the work environment, opportunities for growth, and the supportive nature of colleagues and management.
Service Quality:
While the majority of feedback points towards a positive experience, particularly regarding employee development and a collaborative atmosphere, there are some concerning negative reviews. These highlight issues with management, communication, and a perceived "toxic work culture" in specific instances. The mention of outdated mindsets and incompetent supervisors suggests potential inconsistencies in leadership quality.
Common Themes:
Recurring positive themes include a focus on employee learning and development, a supportive and cooperative work environment, and opportunities for career advancement. The organization is also praised for its focus on employee security and diversity. Conversely, negative themes center around poor management, communication breakdowns, and a toxic work culture in some areas. Practical issues like non-functional office phone numbers were also mentioned.
Final Assessment:
Based on the available data, the business generally appears to deliver a high-quality and reliable service, particularly from an employee perspective, which often translates to better service delivery. The strong average rating and numerous positive comments about employee development and work environment are significant strengths. However, the presence of negative feedback regarding management and communication indicates areas for improvement. Addressing these specific concerns is crucial to ensure consistent service quality and maintain a positive reputation across all interactions. While the majority of feedback is positive, the negative reviews warrant attention to mitigate potential risks to overall service reliability.
Hii this is nadeem alam want a job in ur company as a data entry operator
IGT is a very good organization to work with. The organization focuses and invests a lot in their employee's learning and development, thereby enabling them for a whole lot of career development options. It's an employee centric organization and provides various opportunities to the employees to learn and enhance their skills, which help employees meet their career goals in the shortest span of time. The organization also has a lot of focus on employee security while employees are present in the office or working from home. The organization also provides job opportunities to the freshers across and ensure their continuous learning. The organization works with complete transparency. The leaders of the organization have tremendous knowledge and expertise of the industry and they are working towards the success of the organization and its employees. The organization also is giving a huge lot of opportunities to diversity. The employees working here clearly understand the vision of the organization and understand their role and contribution in the success. All the employees working in the organization know their responsibility and they work as a team collectively to attain their goals.
IGT, an esteemed IT and BPO company, offers an extraordinary environment that fosters innovation and collaboration. From the moment you step inside their well-designed premises, you'll be captivated by their commitment to excellence. The open-concept layout promotes collaboration, while private workspaces ensure focused productivity. The employees at IGT are highly skilled and passionate, creating an infectious atmosphere of enthusiasm and constant growth. The leadership team prioritizes employee well-being and satisfaction, fostering a supportive and inclusive culture. Overall, IGT is an outstanding IT and BPO company that sets a high standard for the industry.
Is there any vacancy available in the company
Nothing Great to say about the company. Outdated mindset and Toxic work culture. In this decade there's no place for incompetent and rude supervisors, they decompose the organization.Worst management. Toxic and brown nosing qualities as an administrator. They have time to put whatsapp status all day but no time to execute their duties
One of best work place I have ever work. People are here so cooperative and helpful & really IGT a great work place to work and enhance your knowledge and skills in aviation sector.
Poor communication from supervisors and those in charge is a major issue in this branch.
Strange Company with creepy bosses.
There office number does not work always user busy
Working with IGT Solutions-Dubai: One of the best experiences. #Management is very friendly and helpful. #Comfortable work environment #Friendly multiethnic staff
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