Honda

Al Wahda St - Industrial Area 4 - Industrial Area - Sharjah

H
Business Listing

Home Maintenance

Auto Repair Tire Repair

Honda

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About Honda

Al-Futtaim Honda is the business name of the entity. The company offers a range of services including new car sales, used car sales, and after-sales services such as maintenance and repairs. They provide genuine Honda parts and accessories. The company also offers financing and insurance options for vehicle purchases. Their service centers are equipped to handle various maintenance needs, from routine oil changes to more complex repairs, ensuring vehicles are kept in optimal condition.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.2 out of 5 from 731 reviews, customer sentiment appears generally positive, particularly regarding the initial sales experience. However, a significant portion of negative feedback highlights issues with post-sales service and efficiency.
Service Quality:
The sales process is frequently praised for its professionalism, helpfulness, and smooth transactions, with specific staff members often mentioned positively. Conversely, the service department receives criticism for long wait times, lack of communication, and unprofessional staff behavior. Instances of rudeness and incompetence in the service area are noted as significant detractors from the overall customer experience.
Common Themes:
Recurring positive themes include the helpfulness and knowledge of sales staff, the ease of the car buying process, and the quality of the vehicles themselves. Negative themes consistently revolve around poor service department efficiency, extended waiting periods for service and vehicle delivery, and instances of unprofessional or unhelpful staff in the service area.
Final Assessment:
While the business excels in the initial sales phase, providing a positive and efficient car buying experience, the post-sales service department appears to be a significant area for improvement. The disparity in customer satisfaction between sales and service suggests inconsistencies in operational efficiency and staff training. To consistently deliver high-quality and reliable service, addressing the issues within the service department, particularly regarding wait times, communication, and staff professionalism, is crucial.

Amenities
Cheques Debit cards Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.2 (731 reviews)
Review 1 of 10
H
4.21 (5058 reviews)
Member since
May, 05 2025
Location
Al Wahda St - Industrial Area 4 - Industrial Area - Sharjah, Sharjah, United Arab Emirates
10 Listings 0 Followers
Business Hours
Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 01:30 PM - 08:00 PM
Friday 09:00 AM - 12:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 04:00 PM - 08:00 PM
Services
Honda dealer
Contact Seller
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