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Auto Repair
Honda Sharjah Body Shop - Trading Enterprises
Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Trading Enterprises - Honda Sharjah Body Shop is an auto body shop that provides a comprehensive range of services for Honda vehicles. The company offers accident repair, including dent removal, panel beating, and chassis alignment. They also provide painting services, using advanced techniques and high-quality paints to restore vehicles to their original condition. Additionally, the company offers detailing services to enhance the appearance of vehicles, as well as genuine Honda parts and accessories. Their skilled technicians are trained to handle all types of bodywork and ensure that repairs are carried out to the highest standards.
Overall Customer Sentiment:
Based on a collection of 53 reviews with an average rating of 3.9 out of 5, customer sentiment appears mixed, leaning towards moderately positive. While a significant portion of customers express satisfaction with the service and quality of work, a notable number report negative experiences, particularly concerning communication, repair quality, and timeliness.
Service Quality:
Reviews indicate variability in service quality. Positive feedback highlights helpful staff, honesty, integrity, and timely delivery of repaired vehicles, sometimes even ahead of schedule. Conversely, negative reviews point to issues such as prolonged repair times, lack of communication, unresolved problems after repairs (e.g., black spots on windscreens, improperly fixed bumpers, vibrating side mirrors), and difficulties in obtaining timely updates or resolutions.
Common Themes:
Recurring positive themes include helpful and honest staff, timely service, and good quality of work in some instances. Negative themes frequently mentioned are poor communication, extended repair durations without updates, unresolved issues after initial repairs, and perceived inconsistencies in the quality of work performed. The process involving insurance approvals and the availability of body shop services in different locations also appear to be points of frustration for some customers.
Final Assessment:
The business demonstrates the capacity to deliver positive customer experiences, characterized by helpful staff and efficient service in certain cases. However, the presence of significant negative feedback regarding communication breakdowns, delays, and unresolved repair issues suggests inconsistencies in service delivery. While some customers report high-quality work and timely completion, others encounter frustrating experiences that impact their satisfaction and trust. To consistently deliver high-quality and reliable service, the business should focus on improving communication protocols, ensuring consistent repair quality, and addressing customer concerns promptly and effectively.
Great Place ! Mr Johnson and other staff members are very helpful.Experiencing Service Advisor's honesty and integrity is in itself a unique experience.
I had a very bad experience with Al Futtaim Honda Body Parts Sharjah I changed my windscreen and found there is a black spot on screen and I submit again for replace they put same screen and said we replaced when I showed them same spot than they asked me to drop the car it’s around 5 months my problem is not solved. Secondly I repaired bumber by them the corners of bumbers are not fixed properly Side mirror is vibrating since I repaired by them Honda Al Futtaim Very very bad 😖
My wife's new car had an accident and we had to take service from Honda Bodyshop Sharjah and there service was very good and fast response. Also they delivered the car after service on time and quality of work was good too. Overall thumbs up for good service and response....keep the good work
Stay away from these guys if you can at Honda body shop Sharjah behind LULU hyper market, I was sent to this place by Honda Service Center Sheikh Zayed Road due to a small dent on my car caused due to an accident and which unfortunately cannot be fixed by Honda ALL over dubai that’s one of the worse thing ever. Honda don’t have any body shop to fix in Dubai, And after handing over the car to them in Sharjah the car was held for 10 working days with no update and they never answered calls. If they answer they would say the insurance did not approve for 10days, I end up taking my car without fixing it 😡 These guys are there to spoil the name of Honda or Al Futtaim itself. I honestly prefer the Renault service centers and body shops who makes the things faster than honda cars I used, Honda service’s must be improved for better like renault.
They are of great help and they deliver the cars after repair before the promised time with perfection. They even go beyond their job to add small perks done as part of our repair. A must choose car body repair Center if you are in need to visit a body shop
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