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Auto Repair
AL MARKABAH AUTO MAINT. L.L.C.
Category: Auto Repair
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AL MARKABAH AUTO MAINT. L.L.C. is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles in optimal condition. These services include general car maintenance, such as oil changes, filter replacements, and fluid checks. They also provide more complex repairs, addressing issues with engines, transmissions, brakes, and electrical systems. Additionally, the company offers diagnostic services to accurately identify problems and ensure efficient repairs. Their expertise covers various makes and models, providing reliable solutions for diverse automotive needs.
Overall Customer Sentiment:
Based on a collection of 10 reviews and an overall rating of 4.3 out of 5 from 104 reviews, customer sentiment appears generally positive, with a significant portion of reviewers expressing satisfaction with the quality of work and the results achieved, particularly for accident repairs and bodywork. However, a notable minority of reviews highlight significant concerns regarding service speed, communication, and professionalism.
Service Quality:
Strengths identified in the reviews include high-quality bodywork, denting, painting, and ceramic coating services. Several reviewers specifically praise the expertise of the technicians in these areas, noting that their cars looked "brand new" after repairs. The business is also perceived as offering economical pricing compared to competitors. Positive mentions are made of specific staff members for their helpfulness and kindness.
Common Themes:
A recurring weakness across multiple reviews is the significant time taken for repairs, with some customers experiencing lengthy delays, even for seemingly straightforward tasks. Issues with parts availability and incorrect initial diagnoses are also mentioned. Communication and adherence to time schedules are areas where improvement is needed, as some reviewers describe the administration as "careless" and the overall experience as "very bad" due to delays and lack of professionalism. Concerns about the honesty and professionalism of the staff are also raised in some instances.
Final Assessment:
The business demonstrates a capability for delivering high-quality technical work, particularly in body repair and painting, at competitive prices. This is reflected in the positive overall rating and the satisfaction expressed by many customers regarding the final outcome of their repairs. However, the inconsistent service delivery in terms of repair duration, communication, and adherence to timelines presents a significant challenge. While the technical expertise is a clear strength, the operational efficiency and customer service aspects require attention to ensure a consistently positive experience for all clients. Potential customers should weigh the reported quality of work against the potential for delays and communication issues.
25 days just to replace a damn fender & suspension…….
Not honest people
Not professional
No respect to time schedule
I would never come her & dont recommend anyone even to change oil.
Fabulous job great team Mr Amal is very hospital and kind. My car is brand new after accident. Highly impressed with their service and work . Superb. Kerp it up guys.
Good work on my cars accidents damage
Had my 2017 model Pajero contract signed with them by knowing that ex-Habtoor technician. It was a huge blunder that I committed going with them.
1st of all they need to learn what is normal maintenance, semi-major maintenance and major maintenance. As a senior person, I have to instruct them each service one by one. Major mistake that I had signed a contract. I would advise better get it done from Liberty or some known service centers rather than dealing with them.
Don't get trapped with Ex person stuff, see the work by urself otherwise they miss many things what they mention in the service contract.
I discovered Al Markabah last year and I have to agree that it’s the best place of its kind that I have seen in Sharjah. Great bodywork, denting and painting / polish work, experts in ceramic coating and all at a reasonable cost. The service advisor Mr. Rohin and manager Mr. Presil are very helpful - Bodywork and dentors are experts at their job and so are the painters, ceramic coating guy Mr. Ashik.They have a dedicated paint booth, ceramic booth and several lifts etc., I reccommended a few if my friends - all are happy too. In short, highly recommended.
I fixed my Nissan car as it’s getting older and they did really good job 👏 since I took it to this garage my car never have any issues So I decided to paint it with them also and I am very happy with the result I will definitely continue to do the maintenance with them as they are giving reasonable prices unlike other garages
I had insurance claim there. They 70% repaired my car and asked me to sign the papers and take the car, come few days later and we will do the work. It's been 3 years now and they still didn't get the parts for my car. :)
Not good experience.
The time I went was flooded with flood affected cars. Took 10 days to find parts then discovered that was the wrong fix 😖. They dint charge for that though. Took 3 more days for actual issue fix. If u are aware of the issue its good to go there as its economical. If u are unsure of the issue dont waste ur time here.
Very bad experience
Everything takes very long time
Careless administration
Mechanics not professional