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Auto Repair
Gargash Auto Elite
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Gargash Auto Elite is a comprehensive automotive service provider. The company offers a wide range of services including expert car repair and maintenance, ensuring vehicles run smoothly and reliably. Their skilled technicians provide auto body shop services, addressing cosmetic and structural damage. They specialize in auto dent removal, restoring vehicles to their original condition. Electrical issues are handled with precision through their auto electrical service. Gargash Auto Elite also offers professional auto painting, giving vehicles a fresh, new look. Performance is enhanced with their auto tune-up service, and their thorough vehicle inspection service ensures safety and compliance.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.8 out of 5 from 167 reviews. Many customers express high satisfaction with the service received, highlighting professionalism, friendliness, and effective communication. However, a small number of reviews indicate significant dissatisfaction, citing unresolved issues, slow service, and perceived lack of care for customer satisfaction.
Service Quality:
The majority of reviews praise the quality of work, describing it as "amazingly well done" and performed by a "highly professional team." Customers appreciate the technical expertise and the absence of unnecessary upselling. Conversely, a few negative reviews point to a failure to resolve initial problems despite multiple attempts and a perceived lack of thoroughness in checking the car.
Common Themes:
Recurring positive themes include the professionalism and friendliness of the staff and management, particularly mentioning specific service advisors for their excellent communication and transparency. Customers value the honesty regarding necessary repairs and the absence of pressure for additional services. Negative themes center around slow service, poor communication regarding delays, and a perceived lack of concern for customer satisfaction in some instances.
Final Assessment:
Based on the provided reviews and overall rating, Gargash Auto Elite appears to be a highly-regarded service provider for the majority of its customers. The strong positive sentiment and high average rating suggest a consistent delivery of quality service and positive customer experiences. While a small number of negative reviews highlight areas for potential improvement, particularly in addressing persistent issues and ensuring consistent communication regarding service timelines, the overall pattern indicates that the business generally delivers high-quality and reliable service. The positive feedback significantly outweighs the negative, suggesting that the negative experiences are not representative of the typical customer journey.
Amazing service from the time you handover the car till you receive it. Always been surprised with the extra mile to satisfy their customers and make them happy. Technically, one of the best Iโve dealt with, very specific and they know what needs to be done. They donโt try to do unnecessary jobs to make your bill higher. Highly recommended.
Dealer price without the quality.
Very disappointing service. Labour rate very high.
Not very caring about customers satisfaction, they run after income only not after keeping customers.
I have 4 cars to maintain but after my experience with 1st car i decided to not continue with the rest of cars.
They didn't ask why customer is not happy, they just answer OK no problem!! Very strange way to have loyal customers.
Better go yo the Real dealer.
Had a great experience servicing my car at Gargash Auto Elite! The staff was professional, and the service was efficient. A special shoutout to Dianne, the service adviser, who was honest, knowledgeable, and transparent about what my car neededโno unnecessary upselling, just genuine advice. Itโs hard to find a workshop that you can truly trust, but this one exceeded my expectations. Will definitely be back for future services. Highly recommend!
I am writing to express my extreme disappointment with the recent service I received for my car at your establishment. Despite my high hopes and trust in your expertise, my experience has been nothing short of frustrating and unsatisfactory.
First and foremost, the primary reason for bringing my car to your service center was a persistent noise that I had been hearing. I had hoped that your mechanics would be able to identify and rectify the issue. To my dismay, I had to bring my car to your facility not once, but three times, and each time I was assured that the problem would be resolved. However, to my great disappointment, the noise persists even after multiple attempts to fix it.
On each visit, your mechanics suggested replacing different parts, claiming that it would resolve the issue. However, this approach has proven to be ineffective and has only resulted in wasted time and money. ..
Based on my experience, I regret to inform you that I will not be recommending your services to anyone in the future. The lack of expertise, inability to resolve the initial issue, and the negligence in handling additional problems have left
I recently had my car serviced at Gargash Auto Elite, and the experience was nothing short of excellent. A special thanks to Mariam for her outstanding service, she kept me updated throughout the process, ensured everything was handled smoothly, and made sure I was getting the best service possible. The outcome was perfect, and she truly made the whole experience effortless. If youโre looking for a reliable and professional garage, I highly recommend this place!
I would like to thank Mr.Atta for his prompt support and great service, as well as providing us with very genuine advice and taking care of safety related concerns. Definitely would recommend this place for service and repare. And they are not expensive๐ Thank you Gargash Auto Elite๐๐ฝ
One of the best places to get your car fixed , once they do some work , it's done amazingly well. Very friendly staff and also the management is great. Very highly professional team who really knows their work very well. I've been here three times and everytime I am fully satisfied with the work. They will also tell you if something is very urgent , or it can be fixed at a later stage, which is so relaxing as a customer. This place is Highly recommended for all types of cars. Please keep up the amazing work guys !!! ๐๐๐
Seems some employees doesn't want to work, so they try to push customers away,
Terrible experience. No professional. I don't know how the check the car. Not recommended
There service is very slow when you give them car make sure you can wait for long time and they will not respond you have to follow