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Air Conditioning Repair
FAJ Technical Services L.L.C
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FAJ Technical Services L.L.C is a business that specializes in a wide range of technical services. The company offers appliance repair services, including repairs for refrigerators, washers, dryers, and small appliances. They also provide air conditioning services, acting as both a contractor and offering repair services. Additionally, the company offers electronics repair, machine maintenance, and supplies appliance parts. They also operate as an appliance store.
Customer Sentiment:
Overall customer sentiment appears to be mixed, leaning towards positive based on the provided average rating of 4.2 out of 5 from 319 reviews. While a significant portion of reviews highlight positive experiences, a notable number express dissatisfaction, particularly regarding communication, repair outcomes, and pricing.
Service Quality:
Positive feedback frequently mentions professionalism, punctuality, efficiency, and the ability to fix various appliances, including dishwashers, AC units, stand mixers, and commercial coffee machines. Technicians are often described as knowledgeable and tidy. However, negative reviews raise concerns about misdiagnosis, inflated repair costs, lack of communication regarding repair status and timelines, and instances where items were allegedly damaged further during the repair process.
Common Themes:
Recurring positive themes include effective communication via platforms like WhatsApp, prompt response times, and successful repairs across a range of appliance types. Conversely, negative themes consistently revolve around issues with accurate diagnosis, transparency in pricing, extended waiting times for repairs or parts, and perceived damage to items under repair. The discrepancy between initial assessments and actual required repairs is a significant point of concern in some reviews.
Final Assessment:
Based on the provided data, FAJ Technical Services LLC demonstrates the capacity to deliver high-quality and reliable service for many customers, as evidenced by the positive reviews and overall average rating. Their strengths lie in their technical expertise for various appliances and their responsiveness in initial interactions. However, the recurring negative feedback regarding diagnosis accuracy, pricing transparency, and communication during the repair process indicates areas requiring improvement to ensure consistent customer satisfaction and build greater trust. While many customers have positive experiences, the negative reviews highlight potential inconsistencies in service delivery that prospective customers should be aware of.
Absolutely terrible service. They damaged one of my parts and told me it would take 2-3 weeks to replace which is bad enough. Four weeks later, STILL waiting, I cannot use my roborock with this part aswell
BIG SCAM !!!!! Don’t trust !!!!!!
This company came and inspected my AC and they said motor need to changed and wanted to charge 1400 AED , and they wanted to pay in advance and it will need 2 days , I refused which was normal to have the AC fixed first and then I pay. They insisted to take the money .
So I called another company and found out the motor have no issue and only a sensor need to be changed and the AC got fixed in no time.
FAJ is an excellent team with outstanding service. They were always responsive and attentive over WhatsApp, making the entire process smooth. My KitchenAid stand mixer had some issues, but they fixed it swiftly. Their professionalism and expertise really stood out. I highly recommend them for any KitchenAid stand mixer repair needs!
I contacted FAJ for my dishwasher repair and was impressed by their professionalism. The technician quickly assessed the issue and explained that the required parts were unavailable. However, they provided alternative solutions and kept me informed throughout. I also had my iron box and water dispenser repaired, and the service was excellent for all home appliances. FAJ Technical Services LLC offers trustworthy and efficient home appliance repair services in Dubai, and I highly recommend them!
I couldn’t be happier! This Trane AC company is trustworthy, professional, and punctual. They came to our office in Al Quoz for air conditioner maintenance and repair exactly when they said they would. The job was completed on time, and the price was very reasonable. When I called, the woman on the phone was extremely kind and helpful. They sent someone out right away, and our office AC was fixed promptly. I am so thankful for their excellent service!
I recently had the pleasure of using FAJ Gree AC Repair and Maintenance company for my home in Damac Hills, and I must say they were exceptionally efficient. From the moment they arrived, their professionalism was evident. They quickly assessed the situation and went to work, wasting no time. What stood out was their precision and attention to detail in fixing the Gree AC. The technicians left no mess behind, and the final result was a neatly executed cooling system. It’s clear that FAJ takes pride in its work and ensures customer satisfaction. I highly recommend their AC services for anyone in need of reliable and tidy Gree air conditioning solutions.
I sent my Dyson vacuum cleaner to FAJ Technical Services four days ago. I paid 157 AED upfront for the inspection. However, they did not provide any updates on when the repair would be completed.
This morning, I contacted them to ask when it would be ready, and they told me that I would only get an answer in two more days. The lack of communication and long wait time is very disappointing. I expected better service and clearer updates.
I sent robot for diagnostic. They told me need to change engine and it’s cost 730 AED. I rejected as it’s almost price for new robot.
I checked with other people m, and it’s only required deep cleaning as fun was in dust.
Robot working proper.
Looks company just charging people for unreal service.
I was really impressed with their quick response time and the professionalism of their technicians, we hired them to repair and fix our Commercial Coffee machine and coffee Grinder in Dubai Marina. They know exactly what they're doing and get the job done efficiently. If you're looking for top-notch AC repair services in Dubai, this team is definitely one of the best. Highly recommended!
They completely destroyed what we sent.
We sent a broken part of a coffe machine. After asking a ridiculous high price to repair we decided not to proceed.
They sent back the piece completely broken, they have literally destroyed it!