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Mobile phone Repair
Fix Any Fone
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Fix Any Fone is a mobile phone repair shop that offers a comprehensive range of services. The company offers repairs for various mobile phone issues, including cracked screens, battery replacements, water damage, and software problems. They also provide unlocking services and data recovery. Fix Any Fone aims to provide fast and reliable repairs for a wide variety of smartphone brands and models.
Customer Sentiment:
Overall customer sentiment is largely positive, reflected in the high average rating of 4.7 out of 5 from 53 reviews. Many customers express satisfaction with the convenience of the service, promptness, and reasonable pricing. Repeat customers and strong recommendations indicate a high level of trust and positive experiences.
Service Quality:
Key strengths highlighted include efficient pick-up and delivery services, quick turnaround times for repairs, and effective communication. The willingness to address issues under warranty, as demonstrated by a free screen replacement, is a significant positive. However, there are instances of inconsistent repair quality, with some customers experiencing recurring issues after initial repairs and disputes regarding the cause of problems.
Common Themes:
Recurring positive themes include the convenience of at-home/office service, speed of repair, and good communication. Negative themes center around the quality of replacement parts and the effectiveness of repairs, particularly concerning screens and diagnosing underlying issues. The discrepancy in diagnosing a motherboard problem in one case raises concerns about technical expertise in certain situations.
Final Assessment:
Based on the provided reviews and overall rating, Fix Any Fone generally delivers a high-quality and convenient service, particularly for common repairs like screen and battery replacements. The strong positive feedback and high average rating suggest a reliable service for the majority of customers. However, the negative reviews highlight potential inconsistencies in repair quality and diagnosis, which could impact the reliability for more complex issues. While the convenience and customer service are frequently praised, potential customers should be aware of the possibility of needing follow-up repairs in some cases.
Excellent service. Had to use it several times for the screen replacement, battery replacement and water damaged phone recovery. The communication is super quick and easy. And the best part is that technician comes to pick up/drop off/fix the device to your home or office. Will definitely recommend this service to everybody.
Fix any fine helped me and my husband to repair the screens on our samsung phones. The service was excellent and informative from the start to the finish. They were prompt with getting the phones picked up and the issue identified and then returned to us promptly. In addition the price was very reasonable for repairing the screens. I would highly recommend this company for anyone that needs their phones sorted.
Gave them to replace my phone battery, gave me phone without Face ID. Told me sometimes it happens. Told them I gave them a phone with face ID operating so I need them to fix it for me, they did the next day, but told me they can’t fix the initial battery issue as my phone has motherboard problems. I took the phone back and went to another shop, changed battery and everything is working perfectly and nothing is wrong with the mother board. Their excuse they need to fix mother board as their battery was being drained quickly.
Good
GREAT EXPERIENCE. Wanted my iPhone 7 repaired ...it was done in 24 hours...picked up and delivered at home (all in 25 hours flat). GREAT SERVICE and very satisfying repair i am writing this after trying the phone for 10 days. I highly recommend FIX ANY FONE and yes the concerned person SHAUN was excellent.
I had broken screen replaced as well as the battery for my iPhone 6s. Communication with Fix any Phone was great - precise and to the point. Service is provided at home or office which is sooo convenient! Technican came on time and prepared with original parts. Job was done fast and clean. This service is brilliant ✨ and I already recommend it to my friends. Seriously well done!!! 👏🏻👏🏻👏🏻
Not reliable and not recommended, very bad customer service, screen within the warranty but they don’t fulfill
There's a lot of companies out there to fix your phone, finding one is not a challenge, finding one with stellar after sales service and great customer service is a rarity. I have used Fix any Fone 3 times now and it's been amazing every time, service on time, decent prices, and great service. What really set them apart was that a screen they changed stopped working, all i needed was to get in touch and voilaa, he sent someone the next day and fixed it free of charge. I am now a customer for life.
Very disappointed with the quality of work. Had to get screen replaced and fix any fone had to come three times to repair as they didn’t rectify ongoing issues with the screen. Today still there are the same issues. Fix any fone are cheap but that’s because they use inferior product replacements. Very disappointing service.