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Bicycle Repair
Edge Cycling
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Edge Cycling is a business that caters to the needs of cyclists. The company offers a range of services including a bicycle store where customers can purchase bikes and accessories. They also provide a bike wash service to keep bicycles clean and well-maintained. For road cycling enthusiasts, Edge Cycling offers specialized services and support.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.9 out of 5 from 60 reviews. Many customers express satisfaction with the quality of bikes, the helpfulness and friendliness of the staff, and the overall experience.
Service Quality:
The business demonstrates strengths in providing good quality rental bikes at competitive prices and offering prompt service for bike repairs. Positive feedback highlights the professionalism and accommodating nature of the staff. However, there are instances of inconsistency in service, particularly regarding repair pricing and punctuality, which negatively impact the perception of reliability for some customers.
Common Themes:
Recurring positive themes include the quality of bikes, reasonable rental prices, and the positive attitude of the staff. The location and the availability of food options are also mentioned favorably. Conversely, negative feedback centers on pricing inconsistencies for repairs and occasional issues with staff attitude and punctuality.
Final Assessment:
Based on the provided reviews and overall data, the business generally delivers high-quality service, particularly in bike rentals and the positive customer interactions with the majority of staff. The high average rating suggests a strong overall customer experience. However, the reported inconsistencies in repair pricing and service delivery indicate areas for improvement to ensure consistent reliability across all service offerings. While the business appears to be a good option for bike rentals and enjoys a positive reputation, potential customers seeking repair services should be aware of the reported variations in pricing and service execution.
Great service by the guys, fixed a couple of niggling problems with the bike and super prompt delivery. And brilliant location. Bikes for hire are good quality and perfect for Mushrif. Complemented by great food at Babblers!
I had a puncture and called them whether they can fix it. Someone said they can and that they would be open from 6am the next day.
A kid with attitude rocked up at 6am, trying hard to ignore me. When I asked him whether he could repair the tire he said he could, but he needed to put the rental bikes out first.
20 minutes later, with a line of exactly zero customers for the rental bikes, the end of his exercise to proof a point wasn’t in sight.
Fed up waiting I went to the workshop of the neighbors, Cafe Peloton, and I was on my bike riding 10 minutes later - stick with the pioneers of Mushrif mtb park
People in the shop were all proffetional, accomodating,helpful and with vibrant ambience especially the owner of the shop omar. The food were amazingly tasty as well. They host a group night group ride every monday nighr roll.out 7-730 pm make sure you register on the link.
Rented bike here last weekend had a good time reasonable prices compared to the other option close by nice bikes as well and good people inside as well. 60AED for an hour
Service was amazing! Bikes were amazing too! Worth the 65dhs rental fee!! 🫡🙏🏽🫶🏽💪🏽🚵 Mushrif park bike trails were also fun and exciting!
Very expensive and prices are always changing
I brought my cycle twice in 2 months for the same problem, they charged me double the price on the second visit than the first
Service is not the best
We rented bike from them, bikes were nice. And staff was friendly and supportive. Paid 140 AED for 2 hours (1 bike)
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