DX Garage I Car repair garage in Dubai Al Quoz | Car Service Center near Barsha RTA and metro station.

Al Quoz 3 - Sheikh Zayed road - Warehouse # 10 Al Wasl - behind Equity metro station - Dubai

D
Business Listing

Auto Repair

Auto Repair

DX Garage I Car repair garage in Dubai Al Quoz | Car Service Center near Barsha RTA and metro statio...

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About DX Garage I Car repair garage in Dubai Al Quoz | Car Service Center near Barsha RTA and metro station.

DX Garage is an auto repair shop in Dubai Al Quoz. The company offers a comprehensive range of services including auto air conditioning service, auto electrical service, auto glass repair, auto tune-up service, and auto upholstery. They also provide general mechanic services and vehicle inspection services.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews, DX Garage appears to have a mixed customer sentiment, despite a high average rating of 4.7 out of 5 across 336 reviews. While a significant portion of customers express high satisfaction with the quality of work, professionalism, and customer service, a notable minority report significant negative experiences related to transparency, billing, and service execution.
Service Quality:
Positive feedback frequently highlights the quality of repairs, painting skills, and the use of genuine parts. Customers appreciate the thoroughness of inspections and the ability of the garage to handle various services, including customization and modification. However, negative reviews raise concerns about the quality of work not matching the quotation, potential damage caused during service, and unskilled technicians.
Common Themes:
Recurring positive themes include reasonable pricing, timely delivery of vehicles, and positive interactions with specific staff members like Kamran. Conversely, consistent negative themes revolve around a lack of transparency in invoicing and quotations, pressure to perform additional services, unauthorized test drives resulting in fines, and poor communication from management and staff. Issues with obtaining proper documentation and receipts are also frequently mentioned in negative feedback.
Final Assessment:
While DX Garage boasts a high average rating and many satisfied customers who praise their quality and professionalism, the recurring negative feedback regarding transparency, billing practices, and service consistency cannot be overlooked. The discrepancies between the positive and negative experiences suggest potential inconsistencies in service delivery or communication. Prospective customers should exercise caution, particularly regarding obtaining clear quotations and invoices, and be aware of the reported issues with unauthorized vehicle use and potential hidden costs. The business appears to deliver high-quality service for some, but the concerns raised by others indicate areas requiring significant improvement to ensure consistent reliability and customer trust.

Amenities
Appointment required Credit cards Debit cards Free multi-storey car park Free of charge street parking Free parking lot Mechanic NFC mobile payments On-site parking On-site services Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating
Map
Overall Google Reviews
4.7 (336 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
Al Quoz 3 - Sheikh Zayed road - Warehouse # 10 Al Wasl - behind Equity metro station - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 04:00 PM
Tuesday 09:00 AM - 04:00 PM
Wednesday 09:00 AM - 04:00 PM
Thursday 09:00 AM - 04:00 PM
Friday 09:00 AM - 04:00 PM
Saturday 09:00 AM - 04:00 PM
Services
Auto air conditioning service
Auto electrical service
Auto glass shop
Auto repair shop
Auto tune up service
Auto upholsterer
Mechanic
Vehicle inspection service
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