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Auto Repair
Deutsches Auto Service Center, AL QOUZ , German Car Tuning Specialists Garage (Audi-BMW-VW-Mercedes-...
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Deutsches Auto Service Center, also known as DAS Center, is a German car tuning specialist garage in Al Quoz. The company offers a comprehensive range of services for Audi, BMW, VW, Mercedes, and Porsche vehicles. These services include general auto repair and maintenance, specialized Audi dealership services, and auto air conditioning service. DAS Center also provides auto body shop services, including bodywork and painting. For electrical issues, the company offers auto electrical service. Engine rebuilding and oil change services are also available. The company offers expertise in tuning and enhancing the performance of German cars.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the high average rating of 4.7 out of 5 across 1144 reviews. Many customers express satisfaction with the quality of work, particularly for German vehicles, and highlight the expertise of the staff. However, a significant minority of reviews are highly negative, detailing unresolved issues, excessive costs, and a lack of transparency.
Service Quality:
Positive reviews frequently praise the thoroughness of inspections, accurate diagnoses, and effective repairs, often noting that the service exceeded expectations compared to dealerships. Specific individuals like Rbe, Remando, and Omar are mentioned for their professionalism and customer service. Conversely, negative feedback points to recurring problems after repairs, the creation of new issues, and instances where parts were allegedly not properly installed.
Common Themes:
A recurring strength highlighted in positive reviews is the specialized knowledge and capability in handling German cars (Audi, BMW, Volkswagen). The cost is often cited as being more reasonable than agency prices in positive reviews, while negative reviews emphasize exorbitant and unjustified charges. Communication and transparency are praised by satisfied customers but heavily criticized by dissatisfied ones, particularly regarding differing quotations and unresolved issues.
Final Assessment:
Based on the provided reviews and the overall high average rating, the business appears to deliver high-quality and reliable service for a significant portion of its clientele, particularly those with German vehicles. The expertise of the technicians and the positive interactions with certain service advisors are key strengths. However, the presence of strongly negative reviews detailing unresolved problems, high costs, and perceived lack of transparency indicates inconsistency in service delivery and potential areas for improvement in quality control and customer communication. While many customers have positive experiences, potential clients should be aware of the reported issues and exercise caution, especially regarding complex repairs and quoted costs.
After months of frustration with my 2012 Volkswagen Jetta stalling during slow drives, I wanted to share a personal experience that might resonate with others who believe in engineering excellence. I had taken my car to multiple workshops, spent a significant amount of money, and still the issue persisted. It wasn’t until I discovered Deutsches Service Center in Ajman that things changed. Their team not only diagnosed the root cause efficiently but also resolved it completely. The professionalism and transparency shown by Mr. Rbe and his team were truly commendable. For anyone owning German cars, I highly recommend this service center. Their expertise, especially with German engineering, sets them apart. It’s rare to find such reliable service—something I believe aligns with your own values of precision and innovation. Thank you for inspiring a standard of excellence that others strive to match.
I came to garage. They didn't fix my car and can't find an error. But simply in Google search its showing that I need to clean brake sensors. Message came after 3 days againe of using a car . About price : oil change cost around 1400 aed, they said me it's regular price for big german garage. They advised me to bring car again for 3 days . But what could be difference if they didn't find problems for first time ?
I deeply regret the fact that I went to get my car repaired in this place. I came from Saudi Arabia, a distance of 900 km. Depends on comments on Google Maps, but I was not happy with the treatment with them. I paid a very large sum of 24,500, and my car still has the same problem. In fact, new problems have appeared that were not present before. Note. The car remained with them for more than a month, and the biggest problem is that I returned to Saudi Arabia, so I am facing difficulty in fixing the problems that they did not fix and they took my money.
I don't know how people are rating this place as 5 star. I have taken my car which is an Audi q5 due to a minor oil leak from below the engine and to small steering issue. They have quated me more than 30K for this minor job. I shifted the car to another garage and done the same job for less than 5k. for this minor leak they wanted to remove the whole enginer to fix it and for the steering rack they wanted to remove the whole stearing assembly. they are just trying to milk the client for unnecessary jobs. becareful when dealing with them. having the world german or deutsche in your name doesn't mean that you are a quality and reputable place.
Update:
this is not a misleading review. I have attached pics of your invoice to public to prove by point.
I had the absolute pleasure of working with Rbe for a pre-purchase inspection of a BMW in Ajman, and I couldn’t be more impressed. From the very beginning, Rbe showed a level of professionalism, attention to detail, and expertise that gave me complete confidence in the process. He inspected the car with incredible thoroughness and precision, catching details that I would have easily missed. His insights were clear, honest, and backed by real technical knowledge. It’s rare to find someone who combines such deep expertise with genuine care for their clients’ best interests. Thanks to Rbe’s work, I was able to make a fully informed decision without any doubts. If you’re looking for someone truly trustworthy, accurate, and highly professional to inspect a car before purchase, I can’t recommend Rbe enough. Absolutely outstanding experience!
I have a roof lining issue with my Audi A8 L. Reading rave reviews I went to their workshop for the first time. The parking is extremely tight and a very dirty place outside. I met Armando who checked the car and later on gave me a quotation of AED 1200 for the job and 1 year warranty. His colleague Marcos also sent me a WhatsApp message earlier and quoted AED 1400 and no warranty for the same job. To be fair I have never got my car serviced or repaired by them but two supervisors of the same garage sending two different quotations/ terms and conditions for the same work sounds dubious. Does not elicit any trust in their services
I recently took my 2014 Audi A6 to Deutsches Auto Service Center in Al Quoz for some persistent issues. As a German car tuning specialist, I had high expectations, and they did not disappoint. From the moment I arrived, Omar, my service advisor, provided exceptional customer service. He took the time to diagnose the problem thoroughly and gave me a detailed list of necessary repairs, along with some suggestions for issues that could be addressed later.The service was impeccable. After dealing with a series of incompetent shops in the past, I was pleasantly surprised by how smoothly everything went. Omar ensured that my Audi was taken care of, and when I got it back, it felt like a brand new car. The team’s attention to detail and professionalism was evident in every aspect of the service.For anyone looking for a trustworthy and reliable place to service their German car, I can confidently say that Deutsches Auto Service Center is the place to go. I will definitely be returning for any future needs. Here are some before and after pictures
I recently took my BMWX6 to Deutsches Auto Service Center in Al Quoz for some persistent issues. As a German car tuning specialist, I had high expectations, and they did not disappoint. From the moment I arrived, remando, my service advisor, provided exceptional customer service. He took the time to diagnose the problem thoroughly and gave me a detailed list of necessary repairs, along with some suggestions for issues that could be addressed later.The service was impeccable. I was pleasantly surprised by how smoothly everything went. Remando ensured that my BMW was taken care of, and when I got it back, it felt like a brand new car. The team’s attention to detail and professionalism was evident in every aspect of the service.For anyone looking for a trustworthy and reliable place to service their German car, I can confidently say that Deutsches Auto Service Center is the place to go. I will definitely be returning for any future needs.
I visited Deutsches Auto Service Center Ajman for a major service on my GMC Terrain. During the inspection, they identified an oil leak on the engine side and promptly rectified it. The quality of work was better than the agency, and the cost was only a quarter of what the agency quoted. Mr. RBE has excellent knowledge, and the technicians are highly professional. Highly recommended for anyone looking for quality service at a reasonable price.
Terrible experience, multiple interventions without solving the problem and creating additional issues. I had to come back over five times to see no improvement on the suspension problem.Following a check my another garage, most of the part changed were not fixed. Over 11K spend and no actual solution for the problem. I would not reommend this garage expect if you want to lose money.