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Auto Repair
AutoWorld Service Center LLC
Category: Auto Repair
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AutoWorld Service Center LLC is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, addressing issues from routine tune-ups to complex mechanical problems. They also specialize in auto body work, providing services such as dent removal and auto painting to restore vehicles to their original condition. For tire-related needs, the company offers tire repair services. Additionally, AutoWorld Service Center LLC provides car wash services to keep vehicles looking their best.
Customer Review Analysis: Auto World Garage Service Center
Overall Customer Sentiment:
Analysis of the provided reviews indicates a predominantly negative customer sentiment, despite the reported average rating of 4 out of 5 across 38 reviews. A significant portion of the detailed feedback highlights severe dissatisfaction with the service received.
Service Quality and Reliability:
Multiple reviews raise serious concerns regarding the quality and reliability of services. Recurring issues include prolonged service times, unresolved problems after repairs, and instances where additional damage was reported after the vehicle was returned. Several customers explicitly state that the initial issues persisted or worsened after the service.
Common Themes and Weaknesses:
Key weaknesses identified across the reviews include:
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Extended Service Durations:
Vehicles being held for significantly longer periods than initially promised.
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Ineffective Repairs:
Customers reporting that the original problem was not fixed, or new issues arose after the service.
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Communication and Transparency Issues:
Allegations of false promises, lack of clear communication regarding the vehicle's status, and difficulty in obtaining accurate information.
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Financial Concerns:
Customers expressing dissatisfaction with costs, reporting significant financial losses, and questioning the value received for the money spent.
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Professionalism:
Several reviews describe interactions with staff, particularly the owner, as unprofessional.
Final Assessment:
Based on the detailed negative reviews provided, there are significant concerns regarding the quality, reliability, and professionalism of Auto World Garage Service Center. While the reported average rating suggests a potentially different overall picture, the consistent and severe nature of the negative feedback, particularly concerning unresolved issues, extended service times, and communication problems, indicates potential inconsistencies in service delivery. Prospective customers should exercise caution and consider these detailed accounts when making a decision.
I am so sure that all the reviews that are giving these people 5 stars are fake. I have never seen more unprofessional people in my life. Read one review of this lady who is telling that they kept her car and I couldn’t relate more. These people have my fiancé car since one month and everyday they are lying to us about returning it. First they said it was the floods although floods came way late they had the car in the start of April. We are spending heavy money on Taxi everyday to reach office. It was a mistake trusting these people. I can’t believe such fraud businesses are operating in Dubai. If I don’t get the car tomorrow you will see this on twitter. Along with tags to Dubai administration. I will also try to get in touch with other people who have had terrible experiences with them so that they don’t continue to cheat people like us.
I lost more than 8000 dhs here. The owner kept giving false promises they didn’t even know what the issue with the car is and then they replaced the engine after constantly taking money from me They give you false promises that the car will be ready. Kindly stay away other wise be prepared to deal with the most unprofessional owner ever
Please don’t ever even mistakenly meet Rajesh Owner, he is a scammer. He spoiled my car and kept the car for more than a month and returned the car without repairing and damaged other items too, I lost more than 5000 because of this cheater. I have visit DED, Dubai Police and now with Dubai Court. So don’t waste your time, money and valuable car with this Auto World Garage service Center, while you have 1000’s of genuine around in Dubai.
The worst garage in Dubai plz do not go to them and get cheated I hope they get punished for robbing people hard-earned money they kept the car for 3 weeks and still the problem persist.we paid 3800 aed and still no work being done.Rajesh is the worst instead of fixing he managed to add more problems to the car
Worst experience. They kept my Volkswagen car for 2 weeks to find out issue n repair. And took 2000 DHS...In 3 days after returning my car the same problem popped up. I told them Abt it n they asked me to bring again didn't guarantee they won't charge extra. The personnel said you don't have a choice. I don't want to take the risk again.
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