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Auto Repair
AMA Auto DXB Br.
Category: Auto Repair
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AMA Auto DXB Br. is an auto repair shop and car repair and maintenance service. The company offers a comprehensive range of services to keep vehicles running smoothly. These services include general car maintenance, routine inspections, and necessary repairs. The company provides expertise in diagnosing and fixing various automotive issues, ensuring vehicles are safe and reliable. Their services cover everything from basic tune-ups to more complex mechanical and electrical repairs.
Customer Sentiment:
Overall customer sentiment appears largely positive, as reflected in the high average rating of 4.5 out of 5 from 91 reviews. Many customers express satisfaction with the quality of service, professionalism of the staff, and efficiency of repairs. However, a small but significant number of reviews indicate negative experiences related to pricing, service quality, and customer service issues.
Service Quality:
Strengths highlighted in positive reviews include skilled professionals, particularly noted for expertise in German cars, and the ability to perform smooth and fast repair jobs. Customers appreciate the balance of quality and affordability. Conversely, negative reviews point to concerns about the longevity of repairs, the use of potentially non-original parts at original prices, and a lack of professionalism in some interactions.
Common Themes:
Recurring positive themes include friendly and professional staff, efficient service, and a focus on customer satisfaction. Negative themes center around perceived overcharging, issues with the quality and durability of repairs, and poor handling of customer complaints or financial matters.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service, as evidenced by the strong positive feedback and high average rating. The majority of customers report positive experiences with skilled staff and efficient repairs. However, the presence of negative reviews, particularly those detailing significant issues with repair quality, pricing transparency, and customer service, suggests areas for improvement. While the business appears to be a reliable option for many, potential customers should be aware of the reported inconsistencies in service and address any concerns regarding pricing and repair quality upfront.
Amazing place, skilled professionals and fantastic customer service
Had a very pleasant experience with them. They are very professional and genuine when it comes to customer service, most importantly they made my car look and feel amazing. Kudos to Mujeeb and his team, keep up the good work guys.
installing second time parts with original parts prices
and even the installation will not last for couple of months
Mujeeb Owner of AWA GARAGE, As you promised me on November 23rd that you will return my cash on 31st of December..
Until the moment i didnt get the amount from you..
As per your request i hold the legal case against your AWA AUTO GARAGE but you will not ready to return back the money and keep on saying excuses
So i'm reopening the cheating case against you and your Company
Nasser and Mujeeb,
I never saw a peoples like you opening mouth only for teling lies...
How can you sleep after steal someones Money..
Also im Reporting to TABBY against the fraudulent activity.
Note # Its Dsnt Matter for me New Owner Or Whatever... They loot the money not from their personal account.. Its via AWA AUTO GARAGE.
I have all the Documents and Proofs
And if you have ane questions you can ask Nazzer Syed or Mujeeb, they will give you the Answer
Not professional approach at all.
To TOUCH the car they need 250AED DIRHAMS….
Disappointed
Review for AMA Auto Shop I recently had my brakes changed at AMA Auto Shop, and I couldn’t be more satisfied with the experience. The shop is staffed with highly skilled experts, especially in German cars, ensuring top-notch service for those who own brands like Audi, VW, and BMW. What stood out the most was their balance of quality and affordability—they provide excellent service without overcharging, making it a great choice for those who want reliable, cost-effective maintenance. The team was professional, efficient, and knowledgeable, giving me confidence in the work done. I highly recommend AMA Auto Shop to anyone looking for expert automotive care without breaking the bank. Thank you, Sanjay.
The worst garage I ever seen ... I hope the mangment do something about it or give this guys courses how to fix cars .
Very Good garage, friendly and Professional staff highly recommended for your vehicles for smooth and fast repair Jobs
Went in with a bolt stuck to the tire. Even though they do not do puncture works specifically, they helped me very promptly and professionally. Kudos to Sanjay and team!
Zero customer service
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