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Auto Repair
Car Kraft Auto Mechanical Repair
Category: Auto Repair
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Car Kraft Auto Mechanical Repair is an auto repair shop that offers a comprehensive range of services. The company offers general maintenance, including oil changes, filter replacements, and fluid checks, to keep vehicles running smoothly. They also provide more complex mechanical repairs, addressing issues with engines, transmissions, brakes, and suspension systems. Additionally, Car Kraft offers diagnostic services to accurately identify problems and ensure effective repairs. Their services cater to various vehicle makes and models, aiming to provide reliable and efficient solutions for all automotive needs.
Customer Sentiment:
The overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 75 reviews. Customers consistently express satisfaction with the service received.
Service Quality:
The reviews highlight several key strengths in service quality. The repair process is described as "spot on," with emphasis on clear communication regarding quotes and timely updates. The quality of work performed is frequently praised, with customers noting that issues are understood and resolved effectively. The team is consistently described as professional, knowledgeable, honest, and reliable. Turnaround time is also noted as being quick.
Common Themes:
Recurring themes across the reviews include the professionalism and expertise of the team, particularly mentioning Raj and Sonali. Customers appreciate the clear explanations provided regarding necessary repairs and the proactive communication throughout the service process. Honesty and reliability are frequently cited as reasons for recommending the business. The ability to handle complex issues and deliver on time are also common positive points.
Final Assessment:
Based on the high volume of positive reviews and the consistent themes of professionalism, quality work, clear communication, and reliability, the business appears to deliver high-quality and reliable auto repair services. The strong customer satisfaction and positive feedback on various aspects of the service process indicate a well-managed operation that prioritizes customer experience and effective repairs.
Everything about the car repair process—from sharing the quote to fixing the car and delivering it—was spot on. Kudos to the management, Raj, and Sonali, who kept me updated throughout the process. I highly recommend their services to anyone looking for an honest garage to get their car fixed.
Mr Raj and the team at Car Kraft what to say: AWESOME is one word, HELPFUL is another and DILIGENT a third but I could keep going but I’ll get to facts. They picked up my H2 full service and transmission service plus a few extra bits that needed doing and even though the H2 kicked up a few curve balls for them - not a drama and H2 retuned next day all done and squeaky clean. Highly recommended Garage for all your needs. H2 is going back to them for some Paint work and a polish - so I’ll do another review of that once done. Too garage - Too team - Highly Recommended - 5Star
Pushparaj n team work is amazing. They understand the issues with car very well d accordingly the explanations are provided to us. Good quality work is performed. Got my Lexus service done recently and it was indeed great!
Raj and his crew are the people you want to take care of your car! Because it will be in the best possible hands! I’ve had multiple services done to my car by him and I couldn’t be more satisfied! His work is pro, quality and delivers on time! I strongly recommend Raj and his team!
Raj, Sonali and team of Car Kraft are very professional, helpful, and knowledgeable. They are honest, reliable and explain the work required. I never had to ever follow up with them, they always gave me timely updates and resolved my car issues with good quality. The turnaround time is very quick. I highly recommend them and I’m so glad I chose them. I truly value and appreciate all their support and dedication. Thank you so much team, you guys are the best!
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