Al Maraghi Mercedes Service Center

Al Quoz - Al Quoz Industrial Area 2 - Dubai

A
Business Listing

Auto Repair

Auto Repair

Al Maraghi Mercedes Service Center

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About Al Maraghi Mercedes Service Center

Al Maraghi Mercedes Service Center, operating under the business name Benz UAE, is an auto repair shop specializing in Mercedes-Benz vehicles. The company offers a comprehensive range of repair and maintenance services. These include routine servicing, mechanical repairs, electrical diagnostics and repairs, bodywork, and painting. They also provide specialized services such as engine overhauls, transmission repairs, and air conditioning system servicing. The company utilizes advanced diagnostic equipment and employs skilled technicians to ensure high-quality service for all Mercedes-Benz models. Their services cater to both preventative maintenance and addressing specific repair needs to keep Mercedes-Benz vehicles running smoothly and efficiently.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a significant volume of reviews (104 total) and a high average rating of 4.9 out of 5, the overall customer sentiment towards this auto repair and service business is overwhelmingly positive. The majority of customers express high satisfaction with the quality of service and expertise provided.
Service Quality and Expertise:
Customers consistently praise the technical expertise of the staff, particularly in handling specialized vehicles like Mercedes-Benz. Reviews highlight the team's ability to accurately diagnose issues and provide effective solutions without resorting to unnecessary or expensive part replacements. The quality of work, such as oil and filter changes and more complex repairs like shock absorber replacements, is frequently described as professional and precise.
Common Themes and Strengths:
Several positive themes emerge from the reviews. Excellent customer service, including clear communication, detailed explanations of work performed, and a welcoming atmosphere, is a recurring highlight. Customers appreciate the honesty and transparency in pricing and recommendations. The efficiency and speed of service are also noted positively in many instances. The cleanliness and organization of the facility contribute to a professional experience.
Areas for Improvement:
While the majority of feedback is positive, a few reviews indicate potential areas for improvement. Issues related to communication, specifically regarding responsiveness to phone calls, and occasional discrepancies in appointment readiness (e.g., availability of parts) were mentioned. One review also noted a perception of high prices.
Final Assessment:
Considering the high average rating and the consistent positive feedback regarding expertise, service quality, and customer care, this business appears to deliver high-quality and reliable auto repair and service. While minor issues with communication and appointment management were noted in a small number of reviews, the overwhelming sentiment suggests a trustworthy and professional service provider, particularly for specialized vehicle care.

Amenities
Appointment required Credit cards Debit cards NFC mobile payments Oil change On-site parking On-site services Toilet Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.9 (104 reviews)
Review 1 of 7
Member since
May, 05 2025
Location
Al Quoz - Al Quoz Industrial Area 2 - Dubai, Dubai, United Arab Emirates
2 Listings 0 Followers
Business Hours
Monday 08:00 PM - 12:00 AM
Monday 09:00 AM - 02:00 PM
Tuesday 08:00 PM - 12:00 AM
Tuesday 09:00 AM - 02:00 PM
Wednesday 08:00 PM - 12:00 AM
Wednesday 09:00 AM - 02:00 PM
Thursday 08:00 PM - 12:00 AM
Thursday 09:00 AM - 02:00 PM
Friday 08:00 PM - 12:00 AM
Friday 09:00 AM - 12:00 PM
Saturday 08:00 PM - 12:00 AM
Saturday 09:00 AM - 02:00 PM
Services
Auto repair shop
Repair service
Contact Seller
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