Al Ghandi Auto Showroom SZR

Near Dubai Garden Center - Sheikh Zayed Rd - Al Quoz - Al Quoz Industrial Area 3 - Dubai

A
Business Listing

Auto Repair

Auto Repair Tire Repair

Al Ghandi Auto Showroom SZR

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About Al Ghandi Auto Showroom SZR

Al Ghandi Auto Showroom SZR is a prominent automotive dealership. The company offers a comprehensive range of services as a Car dealer, Cadillac dealer, Chevrolet dealer, and GMC dealer. This includes the sale of new and used vehicles from these renowned brands. Beyond sales, the company provides maintenance and repair services, genuine parts, and financing options to support customers throughout their vehicle ownership journey. Their expertise spans across the diverse lineups of Cadillac, Chevrolet, and GMC, catering to various customer needs and preferences.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a significant volume of reviews (1266 total) and a strong average rating of 4 out of 5, the overall customer sentiment towards Al Ghandi Auto appears largely positive. Many customers express satisfaction with the purchasing process and the support received from sales representatives. Repeat business and recommendations are also noted, indicating a degree of customer loyalty and positive experiences.
Service Quality:
While the sales experience is frequently praised, the service department receives mixed feedback. Positive comments highlight efficient and professional service, with some customers receiving their vehicles earlier than expected. However, a notable number of reviews express significant dissatisfaction with the service quality, particularly concerning the resolution of mechanical issues and the time taken for repairs. Concerns about communication, follow-up, and the thoroughness of inspections are also raised.
Common Themes:
Key strengths identified in the reviews include the professionalism and helpfulness of sales staff, attractive offers (especially during promotional periods), and a smooth buying process for many. Conversely, recurring weaknesses revolve around the service department, specifically regarding lengthy repair times, perceived lack of thoroughness in inspections, and challenges with communication and follow-up on service-related issues and administrative requests like tax invoices. Issues with vehicle defects, even on new cars, are also mentioned in some instances.
Final Assessment:
Al Ghandi Auto demonstrates strengths in its sales operations, with many customers reporting positive and efficient purchasing experiences. However, the service department appears to be an area requiring significant attention. While a substantial portion of customers are satisfied, the recurring negative feedback regarding repair times, communication, and the handling of vehicle issues suggests inconsistencies in service delivery. To maintain and improve its overall reputation and customer satisfaction, addressing the concerns raised about the service department is crucial.

Amenities
Cheques Credit cards Debit cards In-store shopping Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.0 (1266 reviews)
Review 1 of 10
A
4.5363636363636 (14742 reviews)
Member since
May, 05 2025
Location
Near Dubai Garden Center - Sheikh Zayed Rd - Al Quoz - Al Quoz Industrial Area 3 - Dubai, Dubai, United Arab Emirates
11 Listings 0 Followers
Business Hours
Monday 08:30 PM - 12:00 AM
Monday 09:00 AM - 03:00 PM
Tuesday 08:30 PM - 12:00 AM
Tuesday 09:00 AM - 03:00 PM
Wednesday 08:30 PM - 12:00 AM
Wednesday 09:00 AM - 03:00 PM
Thursday 08:30 PM - 12:00 AM
Thursday 09:00 AM - 03:00 PM
Friday 08:30 PM - 12:00 AM
Friday 09:00 AM - 03:00 PM
Saturday 08:30 PM - 12:00 AM
Saturday 09:00 AM - 03:00 PM
Sunday 08:30 PM - 12:00 AM
Sunday 09:00 AM - 03:00 PM
Services
Cadillac dealer
Car dealer
Chevrolet dealer
GMC dealer
Contact Seller
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