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Auto Repair
๐๐๐ ๐๐ฎ๐ญ๐จ ๐๐๐ซ๐ - ๐๐๐ซ ๐๐ฉ๐ก๐จ๐ฅ๐ฌ๐ญ๐๐ซ๐ฒ ๐๐ง๐ ๐๐๐ซ ๐๐๐๐๐ฌ๐ฌ๐จ๐ซ๐ข๐๐ฌ ๐๐ฅ ๐๐ฎ๐จ๐ณ ๐๐ฎ๐๐๐ข
Category: Computer Repair
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Category: Auto Repair
Munich Motor Works - Al Marabea Branch is a comprehensive automotive service provider. The company o...
Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
RCCR MOTORS Auto Repair, , is a comprehensive automotive service provider. The company offers a wide...
TWT Auto Care is a business specializing in automotive services. The company offers a range of services including auto upholstery, auto body work, car accessories, and car detailing. Their auto upholstery services cover repairs, restoration, and customization of vehicle interiors. The auto body shop handles repairs for dents, scratches, and other body damage. As a car accessories store, they provide various products to enhance vehicle functionality and appearance. Additionally, the company offers comprehensive car detailing services to clean and protect vehicles inside and out.
Customer Review Summary
Overall Customer Sentiment:
The overall customer sentiment appears to be largely positive, as indicated by the high average rating of 4.8 out of 5 across 131 reviews. However, a notable minority of reviews express significant dissatisfaction, highlighting a potential inconsistency in service delivery.
Service Quality:
Reviews suggest a mixed experience regarding service quality. Positive feedback frequently mentions great service, quick turnaround times, fine finishing, and helpful guidance, particularly from a staff member named Assam. Conversely, negative reviews point to issues with the quality of work, including problems with installations (e.g., car play, camera), damage to vehicle components (e.g., heated lines), and perceived dishonesty or lack of expertise.
Common Themes:
Recurring positive themes include efficient service, good communication and follow-up (especially from Assam), and satisfactory results for certain services like car wrap and upholstery. Negative themes center around perceived poor quality of specific installations or services, issues with product authenticity or quality (e.g., "Chinese Toy" instead of original item), and a lack of accountability or honesty when problems arise. The cost of services is also mentioned as a point of concern when the quality does not meet expectations.
Final Assessment:
Based on the provided reviews and overall rating, the business appears to generally provide satisfactory service to a majority of customers, particularly in areas like car wrap and upholstery. The high average rating suggests a strong base of satisfied clients. However, the presence of strongly negative reviews, particularly concerning technical installations and perceived integrity issues, indicates potential areas for improvement. While the business demonstrates a willingness to address issues, the time taken to resolve them can be a point of frustration for customers. To consistently deliver high-quality and reliable service, the business should focus on ensuring consistent quality across all service offerings, improving technical expertise in areas like electronics installation, and fostering greater transparency and accountability when mistakes occur.
Got done my car wrap and upholstery work. Great service and quick turnaround time. Assam was great to deal with. Very fine finishing. 100% recommended to anyone who wants to get their interior/exterior works at an economical cost without compromising on quality
I bought an Android screen from them and brought it to Qatar. We struggled to install the screen here, but the salesperson, Mr. Assam, guided us through it over the phone. The screen is fantastic so far.
Just to correct your statement, we are not the one who found cheaper prices online, we showed us the original item online but we received the Chinese Toy. This is the cheating game. You should inform your clients what you really can do not say yes to everything as if you are expert on all sides. Even the Radio (Car Play) which was installed has a horrible bluetooth quality and the camera doesnโt show the border lines, so we also believe youโre not matching the quality in which youโre positioning yourselves. We do appreciate you will to fix things though itโs after more than 1 month from the job date and really we feel paying 3,000dirhams for such a quality is not worth it thatโs why we couldnโt recommend any of our friends to visit your shop. Remember that we never asked for any discounts from you guys we were really hoping to get the best quality at whatever cost. If youโre willing to make it up and work in a professional level, please get in touch. Thank you ๐๐ป
MUST READโฆ.Two days into getting my new car.. I took it to this garage to get tints and this was the aftermath.. firstly they said my heated lines were already like this and it clearly wasnโt.. then they said I brought it in with tints so they had to remove before putting the new tints on.. lie After lie! they clearly messed up the tits and then ripped the tits off without heating.. this lead to my heating lines being ruined.. If they would have just owned up to their faults I wouldnโt have had an issue but it was lies after lies.. integrity is key in any Business.. I even for my car polished and the job was shocking.. COWBOYS
Top quality work. Assam gives good esthetical advice and is following up at all times with clients. No delays. Timing for delivery as agreed.
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