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Appliance Repair
TurnKeyDubai
Category: Air Conditioning Repair
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TurnKeyDubai, , is a repair service business. The company offers a comprehensive range of services for property maintenance and repair. This includes general handyman services, electrical work, plumbing, painting, and carpentry. They also provide air conditioning repair and maintenance, as well as tiling and flooring services. TurnKeyDubai caters to both residential and commercial properties, offering solutions for various repair and renovation needs. Their services aim to provide efficient and reliable solutions for property upkeep.
Customer Review Analysis: Repair Service Business
Overall Customer Sentiment:
Based on the provided reviews and overall data (29 reviews, 4.2 average rating), customer sentiment appears generally positive, with a significant portion of reviewers expressing satisfaction with the renovation outcomes. However, a notable negative review highlights significant issues with project management, communication, and delays, indicating a potential inconsistency in service delivery.
Service Quality:
Positive reviews consistently praise the quality of the renovation work, highlighting attention to detail, use of high-quality materials, and professional craftsmanship. Projects are described as being completed to a high standard, resulting in stylish and well-built spaces. Conversely, the negative review points to a complete breakdown in service quality related to project timelines and issue resolution.
Common Themes:
Recurring positive themes include the quality of materials and workmanship, adherence to contract terms (in positive cases), and the final aesthetic outcome. The primary negative theme revolves around significant delays, poor communication, and a perceived lack of accountability, particularly concerning project management. The issue of potential bias in reviews is also raised in one instance.
Final Assessment:
The business demonstrates the capability to deliver high-quality renovation work, as evidenced by multiple positive reviews. However, the significant issues raised in the negative review regarding project management, communication, and delays are a serious concern and suggest potential inconsistencies in service execution. While the average rating is positive, the severity of the negative feedback indicates that customers may experience vastly different outcomes. Potential customers should consider the risk of encountering significant project management challenges despite the potential for a high-quality final result.
Avoid This Company – Unacceptable Delays and Zero Communication If you’re considering hiring this company for renovations, think twice. My experience has been nothing short of a nightmare. What was supposed to be a straightforward project has now dragged on for over two months past the original deadline in sight. The most frustrating part? Their complete lack of communication. Calls and messages go unanswered for days, sometimes weeks. When they do respond, it’s always vague excuses and empty promises and wrong ETA’s provides by the project manager Albert. There is zero accountability, and getting real updates is like pulling teeth. They would even break your flat and offer no solution or compensation . A renovation project always comes with challenges, but the way this company operates is completely unprofessional and unacceptable. If you value your time, money, and peace of mind, do yourself a favour and go elsewhere. I’m still homeless because of their delays to this day. I would also be mindful in here of the friendly positive reviews from Russian friends of the business as it’s a Russian owned company.
Everything was done according to the contract, with no unexpected delays or issues. The quality of the renovation was excellent, with perfect finishes and durable materials. I am very pleased with how my apartment turned out and would gladly hire them again in the future.
I appreciate how the company strictly adhered to the deadlines outlined in the contract. The quality of the renovation exceeded my expectations, with precise craftsmanship and high-quality materials. The apartment now looks modern and stylish, and I’m very happy with the result.
I recently had my apartment renovated, and I'm thrilled with the results! The team was professional, efficient, and paid great attention to detail. They completed the project on time and within the budget we had set. The quality of work exceeded my expectations – every room looks fresh and modern. I especially appreciated their open communication and the way they incorporated my ideas into the design. I highly recommend them to anyone looking for reliable, high-quality renovation services!
The renovation was done with attention to detail, using high-quality materials that perfectly suited the design. The craftsmen were professional and followed all building technologies. The apartment now feels stylish and well-built.