
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Computer Repair
egghead fixers
Category: Air Conditioning Repair
Fast & Memorable Technical Services is a business that offers a range of technical services. The com...
Category: Computer Repair
Fix UAE is a plumbing service provider. The company offers a comprehensive range of plumbing solutio...
Category: Air Conditioning Repair
FixPro, also known as Call FixPro, is a comprehensive service provider offering a wide range of prop...
Category: Appliance Repair
Fix This UAE Maintenance is a business offering a range of property maintenance services in Dubai. T...
Category: Air Conditioning Repair
SAMRA FACILITIES INC, also known as Samra Facilities Management, is a comprehensive service provider...
Egghead Fixers, also known as Eggheads, is a computer repair service business that offers a comprehensive range of services. The company offers expert diagnostics and repair for various computer issues, including hardware malfunctions, software problems, and virus removal. They provide services for both desktop and laptop computers, catering to individual and business needs. Their offerings extend to data recovery, system upgrades, and network troubleshooting. Egghead Fixers aims to provide efficient and reliable solutions to ensure optimal performance of computer systems.
Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion of reviews expressing high satisfaction, while a notable minority report extremely negative experiences. The average rating of 4.7 out of 5, based on 151 reviews, suggests a generally positive perception, but the detailed negative feedback highlights significant areas of concern.
Service Quality:
Positive reviews frequently commend the business for fast and responsive service, quick repairs, and the use of seemingly high-quality parts initially. Specific praise is given for in-home service convenience and efficient handling of screen replacements and network setups. Conversely, negative reviews consistently point to issues with repair quality, particularly concerning screen replacements that fail prematurely or exhibit defects. There are also complaints about poor communication, delays, and a lack of transparency regarding warranty claims and repair processes.
Common Themes:
Recurring positive themes include speed, convenience of on-site service, and initial satisfaction with repair outcomes. Negative themes prominently feature concerns about the durability and authenticity of replacement parts, particularly screens, and difficulties with warranty fulfillment. Inconsistent service quality and poor customer support when issues arise are also significant recurring complaints.
Final Assessment:
Based on the provided reviews, the business appears to offer a convenient and often rapid repair service that satisfies many customers. However, the recurring issues with repair quality, particularly regarding the longevity and authenticity of parts, and the reported difficulties with warranty claims and customer service for problematic repairs, raise serious concerns about the consistency and reliability of their service. While the high average rating suggests a positive experience for the majority, the detailed negative feedback indicates that when problems occur, they can be significant and poorly handled. Potential customers should weigh the reported speed and convenience against the risks highlighted in the negative reviews.
best and fast laptop repair in dubai! I like that they are very responsive, they will fix your computer right away in your home very fast and the materials and parts they are using our very good quality and lasted long! I have been a customer of Egghead fixers for years now and they never fail me.
Everything was super bad with this company!!!
I really want to say something positive, but unfortunately there is nothing good at all.
My screen was cracked so I was looking for a company that can fix it at my house because I do not want to give my Surface laptop away.
They came super fast and fixed the screen. After seeing it, I saw the glue all over the screen, so I called them back and sent videos via Whatsapp. After I argued with them, they came again to fix it.
6 months later the screen stopped working, I called them because I have 1 year warranty.
I called on Dec 1, 2022, they started with excuses like "we can not get a new screen now" and each time they gave me appointments and did not show up.
On January 4, the man came to take my screen so he could claim it with his supplier and get a new one.
I was promised a new screen within 5 days.
After 5 days I called and as you would expect, I was fobbed off with excuses that they could not get the screen now and promised to get it in a few days.
After getting fed up, I called Dubai Consumer Rights at the end of January.
They came on February 15 with the new screen. They repaired the new screen, but as you can see from the attached pictures, it was not done properly and the glue is all over the screen.
I was without a screen for 2 1/2 months.
Thank you so much for your great service. Be careful with this company because they do not know how to treat their customers.
Exceptional service and very fast. As I needed the laptop screen repaired within a few hours I visited one of their service stations late in the evening and the MacBook was repaired in minutes. Thank you for the prompt service and 1 year guarantee.
I wanted urgent help with fixing a problem with my WiFi as well as to reconfigure the WiFi set up across multiple rooms in our home. I am extremely happy with the work done by Egghead Fixers. Excellent and fast service as well as knowledge and expertise. Highly recommended!
I've just had a fantastic experience with Mohammad. He installed a mesh system for my WiFi, patiently answering all of my stupid questions about how it all works. He worked quickly and neatly and communicated really well. 100% recommend!
PS..its really long, so please bear with me... But do read as it's my genuine feedback about them
I am extremely dissatisfied with the work of egghead fixers.
My review is based on multiple instances where the same product was repaired many times by them.
The product I am talking about is a 2019 ipad (9th generation) which was used by my son for his school and leisure time.
Initially due to my son's carelessness the ipad screen was cracked and it was replaced by egghead fixers. I have no complaints for that time as the job was well done. They had provided an original OEM screen at a really good price. However, a few months later, again the screen was damaged, and I had it again replaced with egghead fixers . It was again a brilliant job done by them with a one year warranty. Now for the 3rd time, within a year of fixing the ipad, the ipad screen just went blank and was not working. So I again called Egghead fixers, to which they said it was a screen issue and needs to be replaced. I told them since it's under warranty, it should be replaced by them as there was no physical damage and the screen looked completely fine. But they were adamant and kept saying their technical team had inspected and there was damage internally and it cannot be covered under warranty. When asked what was the exact damage they were not ready to explain. So I requested them to return the ipad as I was unhappy with their feedback and gave them a bad rating for the same. After seeing their rating, the person whom I was dealing with called me back and offered me a 50% discount on the new screen and apologized for the previous incident and requested to remove the rating. Since I had good experience with them in the past, I agreed to get the screen fixed and removed the rating from the forum. But to my horror, the screen I got was not original and has got spoiled already within 2 weeks of fixing . As I had got it fixed multiple times earlier, I can easily make out it was not an original screen put by them. The screen is now cracked from the inside, whereas the protection glass is intact and without any scratch. The screen display is now having some wierd lines as seen in the attached photo. Knowing ipad screens are also really sturdy and cannot be cracked easily, this one just cracked from the inside .
I have made this review really long, but my point is not to go to such cheap companies and rather stick to the genuine apple store or their affiliated repair shops, as ultimately you are not going to save much and end up paying much more for a job which is not done properly.
I have learned my lesson not to trust such companies based on the ratings and I hope this review might benefit some of you. Therefore please beware of them.
Really great service. IPhone like new after requiring screen and rear glass replacement. Picked up from my work and dropped at home Within 8/9hrs. Would highly recommend. Repair Comes with 1 year warranty.
The worst company service ever and i only replaced my phone acreen few months ago , they say that original screen but they are big liers and never recommended at all !!! Dont deal with this company
This is the worst company I have ever seen. They kept my Iphone 14 pro max for around a week and then telling me it cannot be repaired. Very slow response to queries and no updates. They even don't know if the phone can be repaired or not. Such a waste. Don't waste your time with these guys.
Worst service in Dubai, gave in for a broken screen. Said to deliver by 5pm phone came at 9pm, they fixed the broken screen and messed the phone up internally, the screen doesn’t work properly now. The person I was in contact with was very rude. Don’t fall for the good reviews. Go with ‘fixerman’ I was using their services previously never had an issue, thought I give these eggheads a try, really just a bunch of eggheads. Stay away or if you like to throw your money away then go for it.