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Air Conditioning Repair
SocialSafe Technical Services Renovation and Fitout specialist
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SocialSafe Technical Services is a renovation and fitout specialist in Dubai. The company offers a comprehensive range of services including air conditioning contracting, general construction, bathroom and kitchen remodeling, carpentry, electrical engineering, interior design, marble contracting, mechanical contracting, and painting services. They provide expertise in various aspects of building and renovation projects, catering to diverse client needs in the construction and interior design sectors.
Customer Sentiment:
Overall customer sentiment appears largely positive, with a significant portion of reviews expressing high satisfaction with the company's renovation and technical services. Many customers highlight the team's professionalism, dedication, and quality of work. However, a notable minority of reviews express strong negative sentiment, primarily related to poor communication, unresponsiveness, and a perceived lack of commitment to potential projects.
Service Quality:
Based on the positive reviews, the company demonstrates strong capabilities in various renovation and technical services, including painting, plastering, and addressing cooling system inefficiencies. Customers praise the precision, skill, and attention to detail exhibited by the team. The negative reviews, however, raise concerns about the initial stages of engagement, specifically regarding the provision of quotations and follow-up communication, suggesting inconsistencies in service delivery prior to project commencement.
Common Themes:
Recurring positive themes include the team's professionalism, dedication, quality workmanship, and ability to deliver projects on time and within budget. The company is also commended for its responsiveness in emergency situations. Conversely, the primary negative themes revolve around poor communication, unresponsiveness to inquiries and follow-ups, and a perceived lack of reliability in the initial stages of engagement, leading to wasted time for potential clients.
Final Assessment:
Considering the provided reviews, the business appears to deliver high-quality and reliable service for completed projects, as evidenced by the positive feedback on workmanship and project outcomes. However, the significant negative feedback regarding initial communication and follow-up indicates a potential weakness in their customer service processes during the pre-project phase. While the average rating of 4.1 out of 5 suggests a generally positive customer base, the negative reviews highlight areas for improvement in responsiveness and transparency to ensure a consistently positive customer experience from initial contact through project completion.
No response from their customer representatives. They came for site visit but after multiple attempts they even didn't answer the call.
Not willing to make the effort for the initial site visit once confirmed on phone.
Social Safe has been highly professional in analysing the project cooling requirements. Our system was very low on efficiency. Your advice on renovating the system has turned out be a perfect solution to me. Our system is running perfectly all right now & my power bills have gone down. Thanks Social Safe..Appreciating your efforts.
Social Safe with Javed, Younas and all the team was the best company you can ever imagine. They renovated my house with dedication, precision, honesty and amazing skills. I will always suggest them to anyone who needs to renovate with expertise, flexibility and always a kind smile!
SocialSafe Technical Services are incredibly responsive, professional and diligent. Their management team were very reactive to a recent emergency situation in our villa and provided a great deal of support to us. The quality of their workmanship and the hard work of their team is world class.
SocialSafe Technical Services Renovation and Fitout specialist did amazing job for renovation of my apartment! Fast, professional work - this company provides best services in Dubai! The team made for me the following: 1. Sanding the the patches on the ceiling 2. removal of paint plaster from the damaged portion of the walls 3. applying waterproof Material 4. plastering the walls 5. application of gypsum power and painting 6. application of gypsum powder on the ceiling and painting 7. replacement of exhaust duct fluxable and connecting to the grill I’m very happy to find this company and I recommend everyone to use their services!!
The worst company!!! Stay AWAY!🤦🏻♀️
I was supposed to get a quotation after two days of meeting the person in charge. After continuous follow-ups, I got to know that they're busy with works and that work can't be done?!! Why do you waste people's time?! You'll need to be honest and transparent from the beginning!!:(
wasting our time for One week , came for quotation, provide one quotation, we accept the price without negotiation, told them to itemize the quotation as per what material going to be used as at we do this job for the second time, he accept to do that, now for the past two days not answering our call and when use the different number picks up and says will call back , I do not recommend them as , if they get busy or find another job with more money will not continue, in our case lost over a week dealing with them with no use
We recently hired Social Safe to renovate my apartment, and I was extremely impressed with their work. The team was professional, responsive, and paid great attention to detail. They took the time to listen to my needs and beautifully designed my apartment that was completed on time and within budget. I highly recommend Social Safe for any renovation projects.
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy