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Air Conditioning Repair
Trioxygen Technical Services LLC
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Trioxygen Technical Services LLC is a business specializing in air conditioning services. The company offers comprehensive air conditioning repair services, addressing various issues to restore optimal performance. As an air conditioning contractor, the company provides installation, maintenance, and repair solutions for residential and commercial clients. Their services encompass troubleshooting problems, performing necessary repairs, and ensuring systems operate efficiently. The company is dedicated to providing reliable and professional air conditioning services to meet the needs of their customers.
Overall Customer Sentiment:
Based on a collection of 20 reviews with an average rating of 4.4 out of 5, the overall customer sentiment towards this air conditioning service provider is largely positive. A significant majority of customers express satisfaction with the service received, highlighting professionalism, efficiency, and positive outcomes. However, a small but notable portion of reviews indicates significant negative experiences.
Service Quality and Key Strengths:
Recurring positive themes across reviews include the professionalism, punctuality, and efficiency of the service team. Customers frequently commend the technicians' knowledge and ability to resolve issues effectively. The company's proactive maintenance approach is highlighted as a key strength, preventing future problems. Fair and logical pricing, along with strong after-sales service, are also consistently praised. Several reviews specifically mention exceeding expectations and providing tailored solutions.
Common Themes and Areas for Improvement:
While positive experiences dominate, a concerning pattern emerges from the negative reviews. These reviews consistently describe experiences of unprofessionalism, poor quality work, overcharging, and a perception of being scammed. Specific issues mentioned include broken components left unresolved after payment and a lack of technical competence. These negative experiences, though fewer in number, are severe and point to potential inconsistencies in service delivery or ethical practices.
Final Assessment:
Based on the available data, this air conditioning service provider appears to deliver high-quality and reliable service for a majority of its customers, as evidenced by the high average rating and numerous positive testimonials. Their strengths lie in proactive maintenance, knowledgeable staff, and fair pricing. However, the presence of strongly negative reviews, citing serious issues like unprofessionalism and poor workmanship, indicates a potential risk of inconsistent service quality. While the positive feedback outweighs the negative in this sample, the severity of the negative experiences warrants attention and suggests that potential customers should consider these outliers when making a decision.
"I am thoroughly impressed with the level of service provided by Trioxygen. The team was professional, punctual, and highly efficient. They not only resolved the issue promptly but also took the time to explain the process and offer preventative maintenance tips. Their attention to detail and dedication to quality are unmatched. I highly recommend Company to anyone in need of reliable and top-notch maintenance services!"
Excellent customer service team was very responsive and easy to work with when scheduling the appointment. I appreciated the fair price and technicians’ expertise.
Had a deal with this company it's not professional at all they don't even know how to work they are overcharging and pretending to be something else
Had great experience and they give reasonable and logical price , and their after sales services is great (( What they promised, they delivered more than my expectations))
I have a really bad experience with this fake company , not professional, not good quality of the work over charging , its just a scum they left the indoor motor broken and ran after they took full of payment .
I recently had the pleasure of working with TRI-OXYGEN for my project, and I couldn't be more satisfied. Their team was incredibly professional, punctual, and knowledgeable. They took the time to understand my needs, provided tailored solutions and suggestions that exceeded my expectations. The installation was seamless, and they ensured everything was functioning perfectly BEFORE LEAVING.
I switched my home AC service from a very branded and reputed company to Trioxygen. And all my home AC problems have disappeared. This company’s principal is PRO-ACTIVE maintenance. Whenever they come to service the AC, they check all the units and solve any issues before they become a problem. Their staff are knowledgeable and very courteous. Last summer (2024) was the least problematic year for my home. And more over , they cost less also compared to the big names company.
WORST EXPERIENCE EVER!!! I HAD A SERVICE WITH THIS COMPANY, TO CONSULT MY AC AND IT WAS REALLY USELESS SERVICE, YOU SHOULD MAINTAIN A GOOD SERVICE AT ALL COST! LITERALLY A SCAMMER. VERY BAD EXPERIENCE AND I WILL NEVER SUGGEST THIS COMPANY TO EVERYONE.
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