Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
Toyota Service Center - Ras Al-Khaimah
Category: Auto Repair
Al-Futtaim Body & Paint - Ras Al Khaimah, offers comprehensive auto repair services. The company pro...
Category: Auto Repair
As Nissan Service Centre - Ras Al Khaimah - Arabian Automobiles LLC, I offer comprehensive auto repa...
Category: Auto Repair
INFINITI Service Centre RAK - Arabian Automobiles LLC is a car repair and maintenance service. The c...
Category: Auto Repair
INFINITI Centre Ras Al Khaimah - Arabian Automobiles LLC is a comprehensive automotive business. The...
Category: Auto Repair
Auto Nation Services, and found online at https://autonationservices.ae/, is a comprehensive automot...
Al-Futtaim Toyota Service Center in Ras Al-Khaimah is a comprehensive car repair and maintenance service provider. The company offers a wide range of services to keep Toyota vehicles in optimal condition. These services include routine maintenance such as oil changes, filter replacements, and fluid checks, as well as more complex repairs for engines, transmissions, brakes, and electrical systems. The company also provides diagnostic services to identify and address issues accurately. Additionally, customers can benefit from genuine Toyota parts and accessories, ensuring quality and compatibility. The company is equipped to handle various service needs, from minor adjustments to major overhauls, all performed by trained technicians.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.2 out of 5 from 105 reviews. While a significant portion of customers express satisfaction with the service and staff, some negative experiences are also reported, impacting the overall sentiment.
Service Quality:
The reviews suggest a mixed experience regarding service quality. Positive feedback highlights efficient service, friendly and professional staff, and comfortable waiting areas. However, concerns are raised about potential overcharging, particularly for certain customer demographics, and instances of oversight, such as improperly secured vehicle components after service.
Common Themes:
Recurring positive themes include the helpfulness and professionalism of specific staff members and the pleasant atmosphere of the service center. Negative themes center around perceived lack of transparency in pricing, particularly concerning repair costs and additional services, and occasional lapses in attention to detail during the service process. The limited collection options after service hours are also noted as an inconvenience.
Final Assessment:
Based on the available data, the business generally provides a satisfactory car repair and maintenance service, as reflected in the positive average rating and numerous positive comments. Key strengths lie in the quality of staff interaction and the service environment. However, addressing concerns regarding pricing transparency and ensuring consistent attention to detail in all service aspects would likely enhance customer trust and further improve the overall service quality. The limited collection window also presents an area for potential improvement to better accommodate customer needs.
Good service and friendly staffs and i just want to give a feedback few days back I given my car for service. After service they didn’t close the bonnet properly. I found it after 2days only if it’s opened while drive who’s responsible for the damage or any incident so please make sure always. Thank you
I don’t trust the supervisor Mohammed. I had a minor accident before, and he told me it would cost more than 18000 AED. Also, the mechanician told me it would cost 1,200 AED for the installation of a parking camera. However, I’ve had parking cameras installed at Sharjah Branche for about 870 AED. The employee is greedy and tends to increase prices when he see citizen customers, especially women. Honestly, I don’t trust them, so I go to another branch.
Pravinkumar was a star. Polite and professional and phoned to give me an update on my service. Service centre is clean with comfortable chairs, there is even a gentleman who serves hot drinks to the customers. Very friendly and relaxed atmosphere. Although I live in Dubai, I will come back to RAK service centre as they are less busy and service was great. My car was cleaned inside and out and it was given a good check over. The only thing I noticed, is that the volume button on my steering wheel is not working. Other than that, fabulous!
That service center's way better than the others in the UAE, seriously; the staff are great.
The vehicle has to be collected after the service before 5.30pm. They don't have the option for collection from the security.
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy